My developers want to know if Bootstrap (http://getbootstrap.com/css/) was used in the development of the Responsive HTML5 layout. The answer may determine whether we upgrade to version 11. Does anyone know?
↧
Bootstrap and RH 11's Responsive HTML5 Layout
↧
With an upgrade to RoboHelp 11 from RoboHelp 9, does the upgrade cost cover any additional upgrades, such as 11.1 or 11.2?
I previously purchased RoboHelp 9, and this covered me for the updates to 9.1 and 9.2. If I upgrade to RoboHelp 11 directly, will that 600$ cover any potential 11.1 or 11.2 updates?
↧
↧
How to use Knowledge Base template interactively?
I'm using RH11, and my management wants a Knowledge Base that allows our clients to add to it. When I opened the Knowledge Base template, I didn't see much that was different from a regular help file. The RH11 manual mentions this template twice with no instructions.
Where can I find more information on how to use the Knowledge Base template as a wiki, as promised in the manual?
Thank you!
↧
"CHM not displaying according to stylesheet"
I have been using RoboHelp - currently RoboHelp 11 - for many years now. For some unknown reason, suddenly now my CHM files are displaying NOT according to my CSS stylesheet, which has not changed recently. Fonts and styles are completely different than CSS specifications, and my images are not getting pulled into the CHM output (just showing placeholders). I checked the stylesheet, and it still has the same font as we've had, which is Arial - the CHM is showing Times New Roman..
I am running Windows 7 Professional, by the way, with my RoboHelp 11..
Also the CHM is showing up correctly for the other users here. SO I'm suspecting there's something corrupted in my environment locally, my local install. Could it be the HH.EXE that's corrupt? Which source file should I look for, and I'm assuming it's within my Adobe > RoboHelp directory.
I would appreciate any help for where I should look and ideas about what I should do.
Also, note that my WebHelp output is fine. And HTML Help is our secondary output. (The WebHelp is "attached" to the system.
Thanks so much.
Susan
↧
Is there a way to completely customize a skin for Webhelp?
So our marketing department really wants to customize the skin of the new webhelp to match our new product design and color scheme... some of the skins in the gallery are close, but not close enough. I know how to change the icons and buttons, etc. But theyw ant to be able to change the "bars" or "sections that appear as background to the icons and buttons. I cannot find any way to change those. I don't see anything in the help for RH 10 except how to change icons, buttons, etc... but nothing about changing the background.
I have attached a screen cap of one of the skins to show the area to which I'm referring that needs to be changed.
Thanks,
kb
↧
↧
Images not appearing in help file RoboHelp HTML Version 10
I am generating an html user manual using Robohelp. Now, we are trying to generate localized versions of the same manual. We sent my original files to the translation agency and received localized versions of the html pages. However, the agency did not generate the entire help file. In order to generate a localized help with localized skins, index, TOC etc, I generated a copy of my entire user manual folder and have replaced my original html files and associated images generated by Robohelp with the localized files and images. The names of the files remain the same in all languages. For the most part, this strategy worked when I opened up the project in Robohelp. In the designer view, I am able to view and edit the localized files.
I did have a number of issues that I was able to resolve by directly editing the files. I have changed the project and topic settings to the language of interest and have been able to generate a localized skin, TOC, index etc. The only issue is that some of the images do not appear when I generate the help file despite appearing in the designer view in Robohelp. I have deleted and reinserted images multiple times, played around with shortening the image path (by moving my top level folder), changed image formats (from png to gif or vice versa), copied in fresh images, renamed and inserted images. I have even gone into the code of the original html file and deleted the image there, then reinserted a fresh image in Robohelp. I have also made a fresh topic, copied over text from the original topic, reinserted the images and I still have the image not appearing when I generate the help file.
Does anybody have any idea what is going on? I am completely stumped by this.
Thanks
↧
Glossary terms in Rh10
I am using Robohelp10. We use glossary terms in some of our html help pages. When I am opening the pages in IE10, some of the terms get expanded while some others dont. What might be the problem?
↧
The table of contents won't appear when I generate the layout, and open it in Internet Explorer.
Hi There,
I'm a new RoboHelp user, and whenever I generate my layout I don't see any of the toolbar content (Contents, Index, Search) in the IE window that shows the help.
I have chosen the TOC I created from the list in the layout properties window.
Any suggestions?
↧
RH11: Purposes of BSSCDefault.h and whcshdata.js
When mapping for context-sensitive Webhelp, which of these two files should be used?
↧
↧
how to change the folder location in all hyperlinks in all topics in the project
I want to know if it is possible to change the folder location in the hyperlink address of all the links in all the topics in the project at once. I have one project at particular location with hyperlinks created from a particular location. Now, my client asked me to create the same project from scratch and reply the hyperlinks. Here, I have created the project in a new folder. However, I have to manually check each and every hyperlink in the topics and update the hyperlink according to the new folder.
Is it possible to do it once?
-Charudatta M.
↧
ui-icons missing from Theme3 Black
Don't know if they apply to this layout but they are referenced (used) in jqueryui-custom.css
Simply applying standard Theme3Black
↧
Contextual help and Merged projects (CHM format)
I am trying to use contextual help with a merged help project. I use RH11. My help project SSL is Microsoft HTML Help. I find no way to get the contextual help to work for topics inside the children projects. Either I can display the topic but the TOC does not follow, or it is the other way round....
↧
Responsive Layout Issues ...
First off a new year wish from a long time Robohelp user -- "Adobe quit breaking things and if things get broke - fix them quickly so your customers are provided with a stable product!".
I used Theme black ... no customization except font and logo change. So now when i publish my project to a server... it does not show text below the content holder. I tried the solution on one of these posts to add the following to layout.css (which I think is replaced with layoutfix.min.css).
div.contentholder {
overflow-y: auto !important;
-webkit-overflow-scrolling: touch;
}
iframe.wTopic {
width: 99% !important;
height: 99% !important;
}
Issue 1 - (no scroll /cut off pages)
Above solution worked fine for the content (topic) pages on devices and desktop but still does not work for the rest of the template (search pages, index, glossary, and TOC) on devices. Works perfectly on the desktop.
Issue 2 - Century Gothic Font is substituted (I think for Times New Roman)
The project uses a custom CSS for the project and that works fine and displays everything correctly in the content (topic) pages on devices and desktop; however, the template css (search pages, index, glossary, and TOC) displays in a serif font on IOS devices. I checked my custom responsive layout and my font is allocated correctly to the layout template.
HELP!
↧
↧
What type of breadcrumbs are used by RH11, are they location or path-based?
We are finding that sometimes "breadcrumbs" used in our RH11 help project do not show the entire path we took to get to the current topic. I am guessing RH11 uses "location-based" not "path-based" breadcrumbs. This would mean in RH11 help projects, we would only see where the current topic is stored in a TOC or project hierarchy, not a trail of steps taken to arrive at a particular topic or page. Am I correct in this assumption?
↧
RH 10 is suddenly flickering between pagination and displaying
I am trying to work on a topic, but RH 10 is "flickering"... the lower right hand corner status (at the very bottom of the PM pane) is flickering between "Pagination" and "Displaying". The font and font size is flickering, and the Paragraph and Character Styles pod list is flickering from "Normal" thru the list and then back to "Normal" in a split second. I cannot work in the topic...This seems to be happening no matter what topics I'm in... as well as if I create a new topic.
I did some PM organization of images and topics... and it was fine until then. I have made all the updates I can find, restarted my system, uninstalled and reinstalled RH and reapplied the updates.
What the heck is going on? HELP!
↧
RH 11: AppCrash error when inserting See Also or Related Topics button in webhelp topic
I receive an AppCrash error saying "Adobe RoboHelp 11 has stopped working" every time I try to insert the See Also or Related Topics button in a webhelp topic. I am using RH 11 version and Windows 7 OS. I have been using this feature before. Experienced this issue for the first time. Any idea why?
↧
Suggested workflows for single-sourcing with FrameMaker -> RoboHelp P4V
Good day everyone,
For the last few years, my company has been working towards single-sourcing the documentation we create (e.g. user manuals and integrated program help) for all of our products. We have one big product and quite a few smaller products, with each one having its own user manual and integrated help. We use Adobe FrameMaker 11 and RoboHelp 10 to create and manage the content for our user manuals and integrated help respectively. We also use Perforce P4V for version control. Content typically is authored in FrameMaker first before being exported into RoboHelp as a .book file, which is then used to build our integrated help system.
Currently, half of our smaller products are single-sourced while the rest are curated by hand. We'd eventually like to have all of our products be single-sourced. However, even with the products that are already single-sourced, we're having some issues with how our authoring software interacts with our version-control software. We've also had problems converting back and forth between .FM and .MIF formats. My question here is two-fold.
First, what is a good workflow(s) for single-sourcing content using FrameMaker, RoboHelp, and version control software? Second, are there are other tools that we could use for such a workflow? For instance, there's been some consideration about switching from FrameMaker to MadCap Flare. What is MadCap Flare better at doing than FM for single-sourcing? What can be done to convert from using FM to MadCap Flare? What would be potentially lost in doing
such a switch? We've also been considering switch to the Adobe Creative Cloud, but before we make a decision one way or another, we'd like to nail these details down.
Any and all insight would be greatly appreciated. If further details are required, I'd be happy to give them to the best of my ability.
↧
↧
multiple conditions for dhtml drop-down
RH11 Webhelp
Chrome browser
First, thanks to Peter Grange for his topic on conditional text in tables. This problem doesn't seem to be there, so thanks for help.
- The terms in my table (such as "Print button") are dhtml drop-downs to which I want to assign multiple conditions.
- Assigning one condition and generating for the condition displays the term correctly in the generated webhelp.
- Assigning multiple conditions and generating for the conditions causes the term to not display at all.
Is this a dhtml limitation?
↧
RoboKnights: IS there a foolproof format for Help hosted in a website?
Once open a time, I generated WebHelp, uploaded it to our company site, dubbed it a noble Knowledgebase, and there it sat, accessible to all. It was the Best Beloved of people desirous of viewing Help via Google Translate.
And so, the years passed, and the poor WebHelp Knowledgebase was forgotten and fell into disuse. Even the Fairy DocMomma (that would be me) ignored it.
It was rediscovered by an intrepid explorer. And it was decreed that the Fairy DocMamma would wave her magic wand and update Knowledgebase in renewed glory....
THUNK!!! You hear that?!!! That is the sound of the Fairy DocMomma's headdesk: THUNK THUNNK!!!
So, RoboKnights--what do you recommend?
What is the best, most foolproof method and format for putting Help on the Web?
What dragons might rear up and bite the DocMomma in areas not mentioned in publick support forums...?
Using RoboHelp 10, updated + patched.
I actually generated an AIR output, and had it uploaded...just AIR, not the AIR for browser...and it seems to be OK. I did not yet try to generate it with the inter-related projects that I traditionally include with my .chm for the desktop application. I should note that this is a big project. about 500 topics in the main project, at least that many in the sub-projects, lots of graphics.
↧
RoboHelp 11 cannot find MS Word Installation
I am running RoboHelp 11 and MS Word 2013 on Parallels running Windows 7.
When I try to generate a Printed Document, I get a message saying that RoboHelp can't wind Word.
I tried installing Word then reinstalling RoboHelp but that did not solve the problem.
↧
