Background:
So, I have a nice hosted help system on Server 9. I'm using the Access database since it's a light load project. It works OK. All admin features work OK (except groups and users bug, unrelated), including reports on search and usage. So, I have been having a devil of a time making a particular search term work in my project: UTS. It's an acronym for a system at my work, and it's important that users be able to search on it. UTS is in several Heading 1s. It's not in the stop list as a typo. Just to be sure, I deleted the whole stop list. I added "UTS" as a topic keyword. It still refuses to find any results. Also, I've noticed some other peculiarities with search: the "context" displayed below the search result is supposed to show the word you searched for in its context, but it never does in my search results. It just shows the first words of the document it's listed as a hit in search. The search is not bad, but these two bugs were odd enough to me to start rooting around for solutions.
So, I run Server 9 on Windows Server 2008 R2 with Tomcat 7 and JDK 7u17.
The problem:
I noticed in all the Server documentation that Adobe crows about the wonderful full text search powered by Lucene, and how it's checked "on" by default in all contexts. It's not in mine. When I check "reindex documents at server," it breaks the project. Literally--Server can't find the project anymore, web calls come back with no answer. Uncheck the box, A-OK. So, why is this wonderful search technology not available to me? Is it because it's not available when using default Access? Or is something else going on here?
many thanks in advance.
David Morgan
Robohelp HTML11/Server 9 user