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Output to pdf errors results in nothing created

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Hello, I'm using Robohelp 10 and Word 2010, both products are installed locally on a legal copy of Windows 7 Enterprise. Robohelp is current as I checked for updates yesterday. I have tried many different help projects ranging from 10-2000 topics with the same results. I have deleted the PSS files first, and see the same results.

 

Starting Robohelp and double-clicking Printed Documentation results in this error message ( I also see the same message when generating WebHelp however the compile is always successful):

printeddoc1.jpg

 

After clicking ok the Print Document General screen appears, the same message pops up, and all drop-down menus are blank:

printeddoc2.jpg

 

It is possible to continue clicking Next after manually entering the location and file name.

printeddoc3.jpg

After arriving at the final screen, I am able to click Save and Generate with no further errors,

 

printeddoc4.jpg

 

However nothing happens except the word Ready appears in the status bar.

printeddoc5.jpg

 

If anyone has encountered this before or knows where I might find a solution posted previously I would be very appreciative.

 

Thanks for your time,

Chad


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