Hey folks,
My team and I are running into a little issue which I assume has something to do with RoboHelp, but it may be our versioning system. We're not sure.
Once in a while -- maybe once a week, sometimes more -- RoboHelp insists that we're trying to delete topics, usually when we do a "Get Latest All". It's usually the same topics, but sometimes new topics are added. (The current list runs at about 10.) We cancel this request, then have to go into TFS to roll back any pending changes.
Steps:
1) Open a project connected to TFS.
2) Do a "Get Latest All".
3) See a pop-up asking whether we want to check in the changes involving the files being deleted. Click Cancel and continue with the Get process.
4) Close RoboHelp.
5) Open TFS. See that all those files have a pending change of "Delete", and are checked out by the current user.
6) To fix this (until next time), we Undo Pending Changes in TFS.
At this point, if it happens to one team member, it'll happen to ALL team members who touch that project. We all get the "Delete" message, we all have to Cancel this deletion, and we all have to go to TFS to roll back these changes, which are invariably attributed to whoever is experiencing the problem at that time.
Note that it doesn't always happen at the "Get Latest All" stage. Sometimes it happens when we do a "Check In All".
What could be causing this? How do we stop this from happening?
TIA