Hello,
I imported a Captivate 9 project that includes an MP4 video (created using Camtasia) into my help project in Robohelp 2015 and generated a responsive HTML5 output. The Captivate project plays in the output, but the video does not appear and does not play. The video plays just fine when I publish and play the Captivate project locally. At first, I just created the Captivate project in a folder on my desktop and imported it into my Robohelp project, and when that didn't work, I tried the following:
- In my Robohelp project, (using Windows Explorer), I put a copy of the MP4 in the following folder:
- Implementation and quick start guides
- I created a responsive project in Captivate with, among other content, the aforementioned MP4 video, inserted into one of the slides. (Video > Insert >browsed to the Robohelp folder where the video resides).
- From Robohelp, I imported the Captivate project into the same folder in which the MP4 resides. (see screen shot below)
- When I generate responsive HTML5 output, the Captivate project works just fine in the output, except the video doesn’t show & doesn’t play.
Any help you can give is appreciated!
Dawn