Moving topics to folders does not update Map ID paths?
I thought I tested this carefully before doing the moves but apparently not. I just reorganized a huge help project so that content is finally organized into a set of folders. I did this using the GUI...
View ArticleHelp is not rendering correctly in Portrait view on a Tablet
I'm making the Help from a Frame12 file, using the Responsive HTML5 format. Viewed in Portrait orientation on a tablet, the page is just blank. On Landscape view, the information appears, but isn't...
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TOC based on filenames rather than heading names.
I created a WebHelp project by linking to a FrameMaker 12 book. After first generating the output, the TOC and index were not included although they were part of the book. I click an icon in the TOC...
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RoboHelp crash frequently when I'm editing snippets--particularly when adding...
Is this a known issue with RoboHelp 11.0.4.291? Is there a fix?
View ArticleI have a large RH 8 webhelp project that I am trying to upgrade to RH 11
I have been unable to import (I get an error that my project has "inconsistencies"), so I linked my files and am trying to recreate the project. Not bad so far, but none of my links work. How do I...
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Why do changes in RH not get into my final output?
RH 9.02.271On Windows 7 64-bitOn Windows Vista 32-bit Virtual Machine Hi RoboHelpers, I've been using RH 9 for many years now, and have a problem I can't explain.We got our main project back from our...
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I need to place icons (Next, Back, Print, Show) on the right side of the page.
The current solution is to use the following in the CSS. div.options { position:relative; width:100%; left: 860px; padding:2%; background:transparent !important; However,...
View ArticleFind and replace double spaces in RoboHelp?
Is it possible to find and replace double-spaces with single-spaces in RoboHelp? I know it can be done in Word, and I am trying to do this in a RoboHelp project, but it does not seem to work. Please...
View ArticleWebHelp generated from RH11 has empty navigation panes when viewed in IE8,...
I specifically "upgraded" to RH11 from 8 to resolve this issue. I have installed update 4 (11.04.291) and installed another patch from this location: WebHelp issues in RoboHelp versions 10 and 11 RH11...
View ArticleIs it possible with 11 robohelp dynamically number topics in print Word/Pdf ?
Hi, is it possible with 11 robohelp dynamically number topics in printed Word/Pdf ? For example in my project there are -> 3 topics (TopicA TopicB, TopicC)-> 2 printed documents profile (Sales...
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ExtendScriptToolkit Question
I don't see a category for ExtendScriptToolkit questions. Adobe RoboHelp 11 * About ExtendScript Toolkit support states "Click the Click To Connect To Target Application to run RoboHelp. The icon is...
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One recently converted RoboHelp 11 WebHelp project stalls/hangs in the...
One recently converted RoboHelp 11 WebHelp project stalls/hangs in the compilation process and creates the following file with 0 KBs: __cpSwf2HTML5ZipMap. All of our other projects (20) compile...
View ArticleOutput *.html files with RH10?
Hi folks, Just started making Multiscreen HTML5 help with RoboHelp 10 for display on our website. After the site went live, my web guy came over and asked if I could possible deliver files with the...
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WebHelp 5.10.001 JavaScript runtime error
Using WebHelp 5.10.001 (Adobe RoboHelp 11, WebHelp 5.50) and am receiving the following error: JavaScript runtime error: Object doesn't support property or method 'RegisterListener' The above occurs on...
View ArticleUninstall/Reinstall Error: 5
Did Uninstall/Reinstall of Adobe Robohelp 9; now receiving message instructing to Unininstall/Reinstall Product per Error: 5. Anyone seen this before? Thanks
View ArticleContext Sensitivity not working for all users
This is an odd problem. Needs some back story. My team produces several help systems for the apps offered by our division. We have come up with a relatively simple way to deliver our WebHelp with...
View ArticleCan I suppress the sidebar?
With Robohelp 11 we want to remove the sidebar with the TOC completely - or at the very least suppress it in the wide version so that it is not visible on first load. How do we do this? Struggling to...
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Back Button Missing in Responsive Html5 Desktop Output
I created Responsive HTML5 ouput (not Multiscreen). When I run it on my desktop and access a topic from the Table of Content, there is not a Back button that allows me to return to previously viewed...
View ArticleAnalytics
Hello I have a robohelp project and want to link Google Analytics to see metrics. Does any one have experience adding analytics to a Robohelp project? Would the tracking code be added to the master...
View ArticleUrgent help - Issue with Search results in Web help (Robohelp10)
Hi, I am facing an issue with the Search tab of my Web help output. The search is performed only on a part of the text entered. For example, I search for a word "Planning", the results are generated...
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