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A sample project isn't working as expected for me in Chrome
Hi, I was doing some testing for TOC display errors I've been having in Chrome: WebHelp generated from RH11 has empty navigation panes when viewed in IE8, 10, 11, and Chrome. Any solution other than...
View ArticleCross scripting issue from Robohelp 9 output
do we have a patch to remove cross site scripting issue from webhelp made using robohelp 9? The issue is robohelp 9 is not available and i am using robohelp 11. Any patches for that ? thanks.
View ArticleFormatting issues in legacy documents
I have an older Help project that is having formatting problems with non-IE browsers. I previously was able to work around those issues by using the "Convert RoboHelp Edited topics to HTML." However,...
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Option Missing from File Menu
Greetings, When we opened RoboHelp (10) this morning, the Generate option had disappeared from the File menu. It was there and working yesterday when we closed the project. We have tried all the...
View ArticleWhere do you set the page size for printed output
I plan to use RoboHelp to generate printed output on various size papers.Where do I set the page size and margin widths?
View ArticleMap IDs to Bookmarks:HHC3015: Warning: An alias has been created to "abc" but...
I am using RH 10, appropriately patched, running WIN7.And I am losing my tiny mind. I have maybe 15 map numbers that link to bookmarks within topics.They used to work.Now they throw this error...
View Articlestatus out of date for batch generating
i am trying to do a batch generate but nothing happens. I notice that the status says "out of date"out of date means location has changed since last batch generate. is there a way to point my project...
View ArticleWhy does RoboHelp 11 keep creating a folder when I import a topic?
I'm importing topics from RoboHelp 9 to RH 11. I have a folder holding all the main & sub-folders (let's call it MAIN Folder). Nearly every time I import a topic into one of the lower folders, I...
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best practices table autofit
RH11 This question is about webhelp best design practices for tables. Is there a guideline for selecting table options that work best with browser displays, printing, and usability?We typically set...
View ArticleNew Topic Added to TOC Missing in IE 11 - Using RoboHelp 10
Hello, I noticed a different discussion thread where a RoboHelp user reported an issue where no topics were displaying in the TOC pane on the left in IE 11. The user saw the TOC in Firefox and Chrome....
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Help file opening to Search rather than Contents in left pane
Hi! I am using RoboHelp 10 and generating WebHelp. I am using traditional/no skin, and I am including toolbar buttons for a TOC and Search. My understanding is that the help should display the Contents...
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How to load project from HTML files?
We had an employee who used to work on creating our product's help manual using Robohelp 7. Unfortunately she quit and her laptop was reset, so we lost the Robohelp project. What we have is the final...
View ArticleWhere are the SDK's needed by RH10 generate native mobile app?
On the Generate Native Mobile App screen, the SETUP tab wants to know where to find SDK's for PhoneGap, Android, JDK and Apache Art, but the default DOWNLOAD links have changed and don't lead to the...
View ArticlePrev / Next Buttons for merged help in SharePoint using IE11?
I am working on a merged help project with a responsive HTML5 layout and publishing to SharePoint. It's all mostly working but I have a couple of issues:The previous / next buttons don't show up using...
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How do I expand more than one TOC book at the same time in my web guide?
How can I expand more than one book at the same time? How can I expand all of them at the same time too?
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How do I expand more than one TOC book at the same time?
How can I expand more than one book at the same time? How can I expand all of them at the same time too?
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Need hosting service for RoboHelp SERVER (9) and our RoboHelp (11) files
Seeking hosting service for RoboHelp SERVER (9) and our RoboHelp (11) files. Sadly, I'm working for a second large institution where the IT department and its web app admins refuse to install...
View ArticleMultiple browse sequences?
Is there a way to have multiple browse sequences in responsive HTML5 layout, like multiple TOCs?
View ArticleDoes RoboHelp integrate with Salesforce?
We're running RoboHelp v10, but would upgrade if needed in order to integrate with SF...
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Text not visible on left side of designer or viewer. RH v11
What would cause 1 or 2 letters on the left side of the designer or viewer to be cut off? Also, text is now on top of the bullets in preview mode.
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