Unwanted Browse Sequence in HTML Help with RoboHelp 2015
I am using RoboHelp 2015 to generate HTML Help. In my tri-pane window definition, I DO NOT have the Browse Sequence check box selected. When I generate HTML Help and view output within the RoboHelp...
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Linda
Glossary is not in alphabetical order when published although it lists correctly in the POD???? It seems to start over half way through. Total Allocated BudgetTotal Contract PriceAcceptance...
View Articleconversion of pdf to a word doc through robohelp.
I had a PDF document which had to be converted to a word document( as I had to edit some content). As we don't have a PDF converter, I decided to import the document into Robohelp and generate a word...
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IE11 renders a blank webhelp popup window(doesn't happen on first instance...
HI I am using trail version of robohelp2015, I have few issues when i open webhelp popups from the links in webpage in IE. It works fine in Chrome. I click on help in on page, which opens a webhelp...
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Is there a way to pull stats on how often staff click a UDV link?
A staff member has asked if he can have statistics on how often employees are sending a certain email to customers. The email in question is a UDV. Is there a way I can pull statistics on how often...
View ArticleNo margins when printing RoboHelp 7 topic from Windows Server 2008, text cut off
Hi all, I'm a minimally-techy person at a small software company who maintains our program's RoboHelp 7 HTML help file and have for years. Many of the end users that access this help file do so via...
View ArticleRoboHelp 2015 output won't display in our server app. Message "Error: Object...
We recently upgraded from RoboHelp 9 to RoboHelp 2015 because version "next" of our server product must support multiple browsers. We have a very large Help file that gets called by the server...
View ArticleMaster pages have disappeared from Project Setup but are still visible/being...
Two of the three master pages contained in my project have disappeared from the Master Pages folder in Project Setup. They are still "assigned" to the topics where they have been used, and those...
View ArticleSlow Printing
I am experiencing extremely slow printing of pdfs in Acrobat Reader DC. I print from an HP Office Jet 8610 and I did not have this problem printing from XI Pro or Reader. I see that there are many...
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Why can't I set any image properties while inserting an image via the Image...
I'm doing an eval of Release 2015 right now, but I also have this behavior in RH10. Is there a setting whereby I can set image properties while inserting (or changing) an image file, without having to...
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IE11 renders a blank webhelp popup window(doesn't happen on first instance...
I am new to robohelp and this forum so i had asked the question in General Discussions, through profile home page. Please find all the details in below Link and replies from Adobe Staff member:IE11...
View ArticleAttempting to use the "Create PDF for Review", however, the Enable commenting...
Attempting to use the "Create PDF for Review", however, the Enable commenting in Adobe Reader is greyed out. Adobe Reader X1 and Adobe Acrobat DC is installed, are either compatible?
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My e-mail links don't work
when I try them, I get this message: "This app can't be activated when UAC is disabled." What's a UAC and how do I enable it?
View ArticleUsing RH 11 (Current patches) with responsive layout (Theme3_Black) in IE 11:...
The browser controls work in Chrome. I like they layout and would like to use it, but it has to support IE 11.
View ArticleCreating accurate links from software to Help pages
Trying to move from WebHelp to Multiscreen HTML5. We created live test site to test/experiment with. We're still not clear on how to properly link from our software system to a Help page. Here's a...
View ArticleRoboHelp window not opening correctly
Hello All, Absolute RH newb here. So calling robo help from a URL thusly: http://OurRoboHelpServer:8080/mybondapp/server?area=general&prj=MyBondApp&ctxid=11001 Opens the window, but it's a...
View ArticleRoboHelp topic review workflow
Is there a RoboHelp topic review workflow that allowsfor multiple simultaneous reviewersreviewers to see each other's comments? I'm evaluating RoboHelp 2015 and have played with the PDF Review...
View ArticleRenamed project not opening
I renamed my RoboHelp 11 project to change what is displayed in the browser tab. Now the project fails to open. The error message says the project was either cancelled or the application was unable to...
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RH11 - Information in TOC was lost not just for one but for all of RH project...
I have a client who accidentally clicked on the X in one of her TOC pods on one project. Unfortunately, it appears that she has lost all of the contents in the Table of Contents and is now having to...
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Topics appear twice in the Topic List, however, each exists only once in the...
Some topics appear twice in the Topic List, but each exists only once in the project files. What causes this to happen and what can i do to prevent it? I'm using RH 11.0.4.291. I've deleted the CPD...
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