What is the .ldb file for?
My supervisor ran into a problem when trying to load one of our projects for our website. Here's what she said: "...when trying to upload new help into our webstorage, I get stopped by the RH file…I’m...
View ArticleI would like to reset my shared resources to the actual state
Hi everybody, I have RH 11 on a Win7 Professional machine.I have 2 projects sharing a folder with topics and images.I went to the Head Office with my laptop and did some changes on a copy of the...
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TOC building secure/https links?
Hi! We're moving everything to https: here. Pretty standard stuff. However, when generating a RoboHTML project, it's apparently building the TOC with insecure links and it's hiding some topics....
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Is it possible to customize the Responsive Layout - sequence of ToC, Index,...
Hello, I am using RoboHelp 2015 and in Responsive Layout output, I need to re-arrange these tabs. I want the Dynamic Content Filter tab to be displayed before ToC. Is it possible to re-sequence the...
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Version Verification
This page does verify that I have the latest Flash Player: https://helpx.adobe.com/flash-player.html ... which is (as of Sept.08, 2016) YOUR SYSTEM INFORMATIONYour Flash Version...
View ArticleIt does not recognize special characters when it generates responsive html5...
Hi there!! I am using the RH 2015, upload via link (word file). In my document (word), there are special characters, in the project HR recognizes these characters, but when I generate the responsive...
View ArticleRetain expanding text that was changed locally before upgrading to RoboHelp...
I have searched the forum and read all posts about expanding text but cannot find the answer to this issue. In RoboHelp X5.02, our project of 3300 topics uses expanding text in body paragraphs, DHTML...
View Articlehyperlink does not work when import link word file
Hi, When i import a document via link > word file, the hyperlinks dosen't work. I'm trying a external hyperlinks to web, how can i fix it? I am using a RH 2015 and word 2013 to import. Thanks!
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How can I get background-images from CSS to appear in printable output?
We're using the latest RH 2015. I have a Windows 10 x64 bit computer. In our help projects we added images as background images onto our note box styles (notes, warnings, cautions, hints etc.). Here's...
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Index never loads with WebHelp Pro 2015 project published to RoboHelp Server 10
I have a project that has been upgraded to RoboHelp 2015. If I view it using the viewer inside of RoboHelp, the index is there. When I publish this project to the RoboHelp Server 10, it continuously...
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Extra paragraph added to header in Word output
I'm using RoboHelp 2015 and Word 2013, and my SSL outputs to a Word doc using my RH css. The header and footer content and styles I specified in the SSL are coming through OK,but there's one problem:...
View ArticleRobohelp 2015: remove font attribute from any instance of a style
I am working with a fairly old help file, imported from (I think) Robohelp 7. All the pages are topped with a banner that uses 'Heading 1'. I need to change the colours of 'Heading 1' to match...
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generate using RH 2015 - warning about copying a file that isn't even in my help
Hi, after looking at the html code and other info for every topic, skin, master page, image, settings, project settings, style sheet, the one baggage file (javascript to add a print button to the...
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make comment tools in Robohelp
Hi allis robohelp able to make comment box feature like facebook so that communication create an history , if yes please tell me how to make itexample: regards
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Remove border around the topic page in Responsive HTML5
Hi,I need your assistance. In my responsive HTML5 output, I notice a border around the content topic.Is there a way to remove the border or margin around the topic so that it looks consistent across...
View ArticleSearch Engine Optimization for Responsive HTML Output
We are currently trying to get higher google rankings to bring more customers to our site (as I'm sure all web developers want). We've generated a user guide using the responsive HTML5 output. After...
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Using the Search Collection Indepent of RoboHelp
Is there a way I can take the search index created by RoboHelp and write my own javascript to connect? I tried to hack the filed whfform.htm & whfbody.htm but all the js includes got really...
View ArticleIndex does not work with Chinese characters.
HelloI have the problem that the hyperlinks in the index do not work with Chinese characters. The characters are always interpreted as special characters. Is there a trick on how to use Chinese...
View ArticleAdding Text to the Copy Event not working in IE
Hi, The addTextToCopy() function I added to the Master page for my project works in every browser except for Internet Explorer (the problem child). I tried thefunction on a test site and it works fine...
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How to do CSH with HTML5 output on WPF app?
Dell Precision 5810Running RH 2015 latestWindows 64 We are starting up a new WPF application and want to do Responsive HTML5 output. We also want to do context sensitive help (CSH), where the help...
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