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I am looking at using RoboHelp for a Support site. How do I combine or merge...
Hi all, Over the past six months I have created some small online help for four different projects. I am planning to roll out a support site later this year and was wondering if, and how I can merge...
View ArticleStop removing link to external css
If I add a link to an external stylesheet to a topic, and save the topic, the link works fine. However, the next time I edit the topic, RoboHelp 2015 removes the link to the external stylesheet. I am...
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Is it possible to set default image properties?
Is there any way to set default image properties? Every image I'm using in a project needs to have a width of 600 px, a 10pt bounding margin, and a 1 pt black single-line border. I have approximately...
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WebHelp skins refuse to appear or Import
Greetings! I'm using RoboHelp 2015 and I want to output to the Webhelp format. I want to customize a few features in the Webhelp (like displaying a logo on the right side of the navbar), so I accessed...
View ArticleNeed CSS Help
I imported a Word doc into RoboHelp. The Word doc had its own style sheet, which was imported as well, but I created my own style sheet for the Help project and applied it to all topics. I'm having two...
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Oddball style issue in RH10 prevents generating a project
So I was attempting to generate the primary layout (webHelp) for a project, but nothing was happening. I then noticed that when I opened a dropdown in the last topic I worked on, the style indicator on...
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Image Not Aligning Properly
I pasted a small icon-sized image into my RoboHelp project, and the image is on the same line as my text, however the image is raised up a bit from the text. I want the image to be nicely centered...
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RH2015 Responsive HTML5 and Microsoft Edge
I'm seeing the following page display in Microsoft Edge (Windows 10) when displaying the main page of my Responsive HTML5 output:This remains indefinitely. I was told by Adobe support (TCS Support) to...
View ArticleChange default Search and Replace values
Hi all I'm using Robohelp 2015 and am wondering if there is any way to change the default search and replace location.The default "Look in:" is "Current Window" which I would like to change to "Current...
View ArticleWindows 10 anniversary edition update stops Responsive HTML 5 output working...
I have found that installing the Windows 10 anniversary edition update stops the Responsive HTML 5 output working when using the Microsoft Edge browser. I am using RoboHelp version 11. The problem is...
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Heading highlighting when miniTOC link clicked
For starters: I am using RoboHelp 2015, Multiscreen HTML5 output, creating exclusively for IE11 (since that's what my coworkers are forced to use on their work computers). Now to my question: I would...
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URL getting stripped from CSS generated by RoboHelp
I've been asked to add some content to the CSS I use for our online Help content. This content relates to a livechat pop-up mechanism.One of the lines in the CSS code I've been given reads "background:...
View Article'Open Notebook' file (OneNote) automatically appears in RH projects
Why does OneNote automatically insert an 'Open Notebook' file (file type MS OneNote Table of Contents) into my RoboHelp 11 projects? I track projects using OneNote but do not link between ON and RH.
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example css indented bullet
RH11 webhelp Please help me correct our CSS code to indent the bullets. This is how the list looks:* item one* item two This is how it should look (the bullets line up, they are not multilevel): *...
View ArticleCan Robohelp Server pre-filter dynamic content?
I've never seen Robohelp Server, nor have I played a user on TV (sorry, Friday brain already).I'm currently evaluating knowledge base options for a client, including using Robohelp output, with or...
View ArticleContext-sensitive help in Robohelp v8 and v12 not displaying properly
Hello, I had started authoring a Webhelp project using Robohelp 8, and have recently upgraded to Robohelp v12 (2015). The project contains roughly 500 topics, and is supposed to provide...
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Showing the navigation panel by default for single topics in Responsive HTML
Hello RH experts, This week, my RoboHelp Responsive HTML5 output no longer shows the navigation panel (TOC) by default when you open a single topic. Instead, it has the word, Show at the top of the...
View Article"Encountered an improper argument" error when deleting conditional tag
I am using RoboHelp 2015. I am trying to delete a specific conditional tag from the Conditional Tab pane and am getting the following message: "Encountered an improper argument". I can delete other...
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Unable to generate Abode AIR Help: certificate error
Hello,for some users it is not possible to generate Adobe AIR Help anymore because of a certificate error: Password for digital certificate is invaldid. For other users everything is fine.We are using...
View ArticleInter-Project Links: Merged Responsive HTML5
Hello all, Re: Linking Between and Among Merged Responsive HTML5 Projects: I am outputting to Responsive HTML5. I need to: 1) Create a Master Project and Child Projects, and;2) Create links between...
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