Show All Dropdowns Text Button - Need Help!
I'm using RoboHelp 2017 and the HTML5 output Azure Blue. In RoboHelp 11 and earlier, we used a skin with a Show and Hide button in the toolbar. This along with some JavaScript expanded or closed all...
View ArticleCross Site scripting: DOM and Open Redirect vulnerabilities in Webhelps...
We performed Fortify scan on our code base with updated webhelp generated from Robohelp 2017. We are seeing the below vulnerabilities in the listed files from Webhelp. 1. Cross site scripting: DOM...
View ArticleMP4 video in Captivate 9 project doesn't play in RH2015 responsive HTML5 ouput
Hello, I imported a Captivate 9 project that includes an MP4 video (created using Camtasia) into my help project in Robohelp 2015 and generated a responsive HTML5 output. The Captivate project plays in...
View ArticleLinking to topics not in the current dynamic filter
Hi all, We're redesigning our Web Help (long overdue) and we'd like to provide dynamic filtering, because this help is vast and covers a wide variety of topics. The filtering works great with one...
View ArticleHow to share conditional build expressions across projects
Hi, I've managed to get dynamic filters to work as expected on one of my test projects. To get things to work though, I had to create conditional build expressions and use those in dynamic content...
View ArticleScript Error: Object doesn't support property or method
After deploying a new PC and installing RoboHelp 2017 I keep getting a multitude of script errors upon opening an existing project. This project opens on an older PC without the error but I have now...
View ArticleShow All Dropdowns Text Button - Need Help!
I'm using RoboHelp 2017 and the HTML5 output Azure Blue. In RoboHelp 11 and earlier, we used a skin with a Show and Hide button in the toolbar. This along with some JavaScript expanded or closed all...
View ArticleHow to open Responsive HTML5 on Android and iOS?
Hello all, How do you open Responsive HTML5 output on Android and iOS? I'm able to generate the output and open it in an Internet browser on a PC, but I can't find the procedure to open it on a mobile...
View ArticleShow All Dropdowns Text Button - Need Help!
I'm using RoboHelp 2017 and the HTML5 output Azure Blue. In RoboHelp 11 and earlier, we used a skin with a Show and Hide button in the toolbar. This along with some JavaScript expanded or closed all...
View ArticleHTML Responsive - customising the landing page
Hi All, Is there a way (adding a DIV maybe?) to add some additional information on a frameless HTML responsive layout like Indigo. What I'd like is to add some standard text and maybe embed a video for...
View ArticleRetrieve multiple context-sensitive topics from responsive HTML
Hello,I'm a first time poster and am currently evaluating RoboHelp 2017 for my company. I am completely new to context-sensitive help and this is my first experience with it, but as the only Technical...
View ArticleTOC Sync not working when only one file in FrameMaker Book
I am getting a strange result when I have only one file (two including the TOC file) in a FM book that I am publishing to Responsive HTML5. I can explain more about why I am putting all "chapters"...
View ArticleHow can I customize the logo.png file?
I would like to substitute our company logo for the default logo.png file in the Charcoal_Gray HTML5 layout. One of the RH experts sent me these instructions and code: "The logo is defined in the SCSS,...
View ArticleFM converting to RH results in deleting part of variable in rh project
Hi all, While converting FM to RH project the variables are incorrectly processed. And doesn't show corretly in WebHelp output. The problem is that I have signs in variables definition like this "**...
View ArticleOnline help shows different font sizes on different browsers
Hello,Online help is rendering different font sizes when viewed in IE/Chrome. On the left you see Chrome and the fonts look fine. On the right you will notice the first set of bullets shows a larger...
View ArticleSearch not displaying results in IE11 if built from RH2017
My team are having a problem that some RH2015 projects that behaved perfectly in IE11 are now causing a problem if rebuilt in RH2017. The search panel in the WebHelp no longer displays results or any...
View ArticleContext Help broken in Robohelp 2017?
We recently upgraded from Robohelp 2015 to Robohelp 2017. We have a large help project that has over 1000 topics and our software applications calls help topics by generating a URL with the Responsive...
View ArticleTrial version - Cannot create new project
I Installed RoboHelp 2017. I use it in Trial version.When I want create a new project, I input the project name, and nothing appends after, I still on the first starting Window.(No error message).
View ArticleIndigo screen layout - moving slideout and TOC from the right to the left
Hi Everyone, I'm back with another question. In the Indigo screen layout, is there a way to force the slidout on the homepage (which contains the filters and index entires etc) to slideout from the...
View ArticleReducing browser window size hides Search Field, Print and Go to Top Icons
Hi there,Is there a way to always show the Print and Go to Top icons no matter how the customer has sized their browser help window? Seems that if I stretch the window to the right a bit I can see both...
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