Webhelp still doesn't display
I am using RoboHelp 10, Internet Explorer 10.0.9200.16540, Windows 8. I applied the Mark of the Web fix (template updates), even though they were for IE 11, and I still can't display help locally....
View ArticleCan You Copy A Project In RH8?
I am still using RH8 and I'm creating documentation for a new version of a product. We created the documentation for the old version and 80% of the changes we need to make are just changing the version...
View ArticleUpgrading Project from RH10 -> RH11 ...Has stopped working...please assist!
Greetings, First time post, based on need…My organization currently utilizes Robohelp for building their help documentation, and we are trying to assess the feasibility of upgrading to RH11. Our last...
View ArticleWhat is the recommended way to migrate a RH8 project to another PC?
I am hoping to get advice on the recommended way to migrate a RH8 project to another PC – the project has been upgraded from earlier version of RH and other users and appears to be carrying a lot of...
View ArticleRoboHelp 11 Crashes on startup
I was previously using RoboHelp 8 on Windows 7 64-bit. Yesterday, I uninstalled RoboHelp 8, and installed Technical Communication Suite 5, selecting RoboHelp 11, Acrobat, and Captivate. Now, When I try...
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Need to change color near Search bar and on Content/Index tabs
Hi, I've edited the mobile.css file for iPhone layout. There is a blue color near the Search bar and on Contents and Index links that I'd like to change. Where in thh mobile.css file can I change this?...
View ArticleUpgraded to RH11. How do I go back and open previous projects in RH9?
My team is having major issues with RH11 and now want to go back to RH9 until we sort the issues out. How do I open projects in an older version of help still installed on my machine?
View ArticleRoboHelp 9 output doesn't display Contents if called by HTTPS
It sounds like the issue of the contents panel not appearing has been around a long time - and is even in RH10. I produced a WebHelp system in RoboHelp 7 a few years ago and had no problems. My IT...
View ArticleWhy cant I see an image in flash players settings manager?
Earlier i couldnt see an image in the settings manger. i research this and found that in, internet options>advanced tab>security. to uncheck the box that reads. save image to disk. so I cleared...
View ArticleRH10 and setting the start page does not work
Hi, I have trouble with setting the start page for a WebHelp project. In the options for the WebHelp I can set the output directory but RH ignores my setting for the start page. What RH does, is...
View ArticleNeed help on Robohelp AutoNumbers.
I have created a style in robohelp for autonumbers, but i am not able to stop the number sequence and start from "1". As the number is displayed in sequence. For example, i want this sequence in Auto...
View ArticleTOC, search, index links do not work in IE10 after toggling panes
I have RH 10 projects published in WebHelp that have the following behavior in IE10: Click a TOC entry and view the topic as expected.Click other TOC entries and see the corresponding topics.Then click...
View ArticleChm file extension convertion
I have completed my project in RoboHelp 10 and it will be uploaded to SharePoint for user access. The "chm" file extension is a forbidden extension for the server that will host this infomation. Is...
View ArticleHow do I repair broken links that occurred during upgrade from 10 to 11?
We recently upgraded 5 WebHelp projects from RoboHelp 10 to 11. Everything went smoothly except for one project that is displaying a huge amount of broken links. These appear to be for Index words...
View ArticleAutomap Paragraph Styles and Exclude combination
Hi I am using RoboHelp 10 and FrameMaker 11 as part of TCS 4.0. In our current version of ISF file, we have mapped FM tags to their RH counterparts individually as the RH style names are different than...
View ArticleHow do I turn off glossary and/or index button for Responsive HTML5?
I do not want to use a Glossary or Index, only TOC and Search for my help system. Can I turn off the glossary and index buttons with the Responsive HTML5 output? I deselected those two items in Project...
View ArticleBaggage Folder not displaying
I'm losing my mind. I tested adding a PDF to my RH 10 project last week and would have sworn the Baggage Files folder appeared after I did that. Now nothing I do will trigger display of the Baggage...
View ArticleHeading refuses to paginate into a new topic
Hi, I am using Tech Communicator Suite 4.I have have a dozen RoboHelp projects with linked FrameMaker books, generating MS HTML Help (.CHMs) as my output. In all of them, I have the import settings set...
View ArticleNew pages in Robo Help 8 will not display when published
I recently converted from RH 7 to RH 8. I have updated existing pages and created new pages. Any pages that I have touched since the upgrade will not display when published with WebHelp out to my...
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Perforce and .xpj files
I've setup a couple of RoboHelp projects in Perforce using this guide: http://www.adobe.com/devnet/robohelp/articles/perforce-integration.htm l Everything is working fine, aside from the .xpj file from...
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