Cannot import FM11 conditional text tags into (linked) RH10 files
The tags and the tagged text are displayed clearly inside FM but when I link those files to the RH project all tags are stripped. No "content level" hashed text is displayed inside RH files. I've sent...
View ArticleGlossary rubbish and TextPopup rubbish for Chinese CHM
Hi Guys, I faced two strange problem:1. We generated Chinese CHM using Robohelp HTML 9 in Chinsese OS & Region, but the CHM glossary display rubbish when we open it in Chinese OS & Region...
View ArticleCannot link to FM document when starting new project
Hi, We are using FM12 and RH HTML 11. We recently upgraded from TCS 4 to TCS 5. We would like to dynamically link our FM books in RH. However, the option is greyed out. We encountered the problem with...
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Glossary rubbish and TextPopup rubbish for Chinese CHM
Hi Guys, 1. We generated Chinese CHM using Robohelp HTML 9 in Chinsese OS & Region, but the CHM glossary display rubbish when we open it in Chinese OS & Region (please see attached...
View ArticleRh10 - HTML Help - linking to pdf shows when generate CHM and 'view results'...
I have several PDFs in Baggage Files that are linked to topics in the Table of Contents. When I generate the CHM file and 'View Results' I am able to pull up/access the PDFs with no problem. When I...
View ArticleUpdated information in WebHelp topics does not display in IE8
We recently updated some help topics for our web portal and published the updated help system to our QA environment. Users running Internet Explorer 8 cannot see the updated content in the help topics....
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RH10: Trouble with Multi-Level Lists and Headings
My customer has a requirement for my RoboHelp headings to mimic the numbering scheme in their Word document (which I'm converting to online help). Each main "chapter" of the document starts with a...
View ArticleRunning the on screen keyboard in Robohelp
We display our help on a touch screen PC. Is it possible to run the on screen keyboard to enable a search string to be manually entered on the Search page? Any guidance would be appreciated, including...
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RoboHelp 11 not detecting styles in imported CSS
HELP! When I import a CSS into RoboHelp 11 and then try to map FM12 paragraph styles to the selectors in the CSS, RoboHelp can't seem to see the styles in the CSS. Here's a very simple example from the...
View ArticleMaster page not picking up images associated in ISF file
Hi I am using FM11. RH10 as part of TCS4. Last year I had created a master page and settings file (ISF). We are now revising it. Some of our styles have images associated with them (Style name >...
View ArticleBehavior for updating locally-installed AirHelp
I'm generating my help file using RH 9 Air Help (locally-installed) and trying to wrap my head around the behavior of when there's an updated version of help. When the user initially downloads the help...
View ArticleRH11: Word-Import: Lists are not converted into HTML
Hello,I want to import a large Word-File into RH 11.In Word i use a lot of lists with propper style templates.Rh does natively convert them into lists but makes paragraphs from it with a bullet in...
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Questions about using skins in online and local help
Caveat: I'm a very new RoboHelp users, somewhat self-taught, so my questions may be very rudamentary, but I can't quite find them in the (very meager) Adobe help. In a previous version of the Help...
View ArticleAny idea what FM_SCxxxxxx classes are?
Hi. I have RH11 and I'm working with topics that I imported from FM12. I just discovered a lot of phantom classes that start "FM_SC", followed by several numbers, sprinkled throughout the text, as...
View ArticleRoboHelp 10 For WORD IE10 & IE11 Windows 7 Word 2010 Display Problems
I have applied fixes from Adobe for Blank Topic Panes in IE10 and a blank TOC in IE11. The instructions indicate the fixes should be made in folder RoboHTML which I have done with no solution to the...
View ArticleBreadcrumbs not picking up settings file configuration
Hi I am using FM11, RH10 as part of TCS 4.0. I am creating a settings file that will be used by team to generate WebHelp outputs. In this, I want to change the default Times New Roman font of...
View ArticleRoboHelp 10 generated code with unknown property name
When I compiled my help project, using the WebHelp option, RoboHelp 10 generated code with unknow property name, which results in garbled text on one of the pages. Does anyone know of a solution to...
View ArticleFlashHelp version of robohelp fails to load within a website
the page shown is blank, no error message, any clues?
View ArticleWill Robohelp 7 projects work with Robohelp 11?
Are there any compatibility issues with doing this? I have some Robohelp 7 files to work with and am wondering if I should upgrade to Robohelp 11. Thanks!
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Robohelp and superscript text
I have FrameMaker 10 and RoboHelp 9. When I convert a Framemaker document that has superscript text into RoboHelp, Robohelp skews the text. The html reveals that it is not placing the "end...
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