why won't RH display movies at 100 percent?
My previous project version was able to dislplay .swf files inside an html file at 100%. Now it displays them at about 20% regardless of what % the hight and width are set at, unless actual pixel...
View ArticleUnable to save new Glossary Terms in RoboHelp10
Is anyone else experiencing the issue of RH 10 not saving new glossary terms?
View ArticleRH10: Trying to publish to a secure server (https)
We got SSL certification for the RobHelp/documentation server. I’m having trouble getting RoboHelp to generate output at an https address. Per Adobe's instructions, I edited the server and changed...
View Articlerh 8 on win 7 design view images upside down
This is really weird. Moved robohelp to windows 7. Opened a topic and noticed that my images in design view are backwards. It is like looking in a mirror. When I compile and view the topic...
View ArticleClik here to view.
RoboHelp Server 9.0.1 Update; Communication Error
Windows Server 2008 SP2 32bitRoboHelp Server 9RoboHelp HTML 11Tomcat 7 Problem: After following the installation instructions here, and trying to log back into the admin panel the following error is...
View ArticleTopics not showing in *.chm TOC
Various topics are missing and I cannot create new topics in the TOC. I'm using RoboHelp 7.
View ArticleCan a RoboHelp snippet that contains a list, be appended to an existing list...
I have several procedures that use the same steps as part of the procedure to create something. I would love to use a snippet for these common steps. However, when I try to create a snippet of these...
View ArticleRobohelp/Word - imports as bookmarks, not topics
I am trying to import a Word document to RoboHelp, but my topics are getting bookmarked instead of being divided into individual topics. Can anyone tell me where I can find a detailed explanation of...
View ArticleConfiguring a word file for import to RoboHelp 11
I am considering moving from AuthorIt to RoboHelp 11 (actually the Tech Suite as I use Captivate). I am trying it out now, but my word docs are importing and instead of forming topics, I am getting...
View ArticleClik here to view.
Mapped topic names missing in Map ID dialog
Using Robohelp 10/FM11 We recently noticed that some mappings in the All Map IDs dialog appear unmapped, but actually work properly. Specifically, the map ID is valid, but the topic name it's mapped...
View ArticleClik here to view.
Screenshots not displaying
I generated WebHelp this morning and all screenshots were displaying correctly. A few hours later, I generated WebHelp again and all screenshots have been replaced with the fractured icon in Chrome....
View ArticleClik here to view.
Pop-ups
RoboHelp HTML 11.0.1.235 I recently converted from RoboHelp 8 to 11, seemingly without a problem. However, I no longer seem to see pop-ups in pop-up format in View Selected Item (eyeglass icon)....
View ArticleMeasure the number of times the chm was downloaded?
I'm almost certain I know the answer to this, but need to confirm once and for all. We're on RH 9 and we're planning on generating HTML Help (and create a link in CQ5 to the chm). Is there any way...
View ArticleClik here to view.
RB 10 output does not show up in IE 10 after clicked on Index, or Glossary....
Our RB 10 out put is not showing up in the IE10 browser. It opens fine, however, when clicked on the Index or Glossary Tab, the Contents tab does not show the right pane at all. It is all blank. I...
View ArticleMerged Project - Can you share images between multiple projects/topics...
I have a merged project that I use the same images in several topics in different projects. I use the resource manager but each time these images are being copied into each project. My merged project...
View ArticleCHM not playing FLV and MP4 video files
Hi,I can't play the FLV and MP4 files in the CHM file generated from single-sourcing FM11 via Robohelp10. FLV appears with play button but the screen is black. MP4 appears as a hyperlink and when...
View ArticleAfter I install PushOK SVN CSS plug-in, will RH10 projects already commited...
I have RH10 projects that are manually committed to SVN. I will be upgrading to RH11 soon and am purchasing the PushOK SVN CSS plug-in to handle source control integration from within RH. However,...
View ArticleCan Robohelp 11 generate PDFs using an outside style template similar to what...
We're just upgrading to Robohelp 11 from RH9 and need some help with the following process. I'm currently working on a project where the project manager wants the PDFs auto generated out of RH totally...
View ArticleCan Robohelp 11 generate PDFs using an outside style template similar to what...
We're just upgrading to Robohelp 11 from RH9 and need some help with the following process. I'm currently working on a project where the project manager wants the PDFs auto generated out of RH totally...
View ArticleChanging RoboHelp File Association
TCS5 | Windows 8.1 My laptop's been rebuilt, so I've installed TCS5 and then re-installed TCS4. However, because I've done it in this order RoboHelp projects are defaulting to RH10 when opened, as...
View Article