No upgrade path from RH 9 to RH 11 for Australian customers?
I want to upgrade my RoboHelp 9 to RoboHelp 11. I'm an Australian, in Australia (although working for an American company).The Adobe site therefore shows me an adobe/au page with upgrade eligibility...
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Why is the right hand side of the tables on a Word document that was imported...
I would prefer to use Webhelp and not Webhelp Pro because Webhelp allow for the insertion of a logo located to the right of the search field by selecting the "Show About" check box when generating...
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Images paste incorrectly
After copying screenshot image and pasting into a topic, the image appears extremely low resolution (images and gradients - looks like living room blinds).
View ArticleMultiscreen HTML5 Map ID file: loadcsh.js - rhmapno parameter is converted to...
Our developer is reporting that RoboHelp 11 is converting the parameter rhmapno to uppercase RHMAPNO in the loadcsh.js Multiscreen HTML5 output file, and the CSH is not working (see below from the...
View ArticleHow do I save a document that says it is a web archive
I signed up to convert pdfs into word format but now I don't know how to save the converted document into my files. It says it is a web archive and I cannot work with the document. I can't cut and...
View ArticleI am using Robohelp 9. I have generated the primary layout and when I select...
I am using robohelp 9. I have generated a primary layout and when I go to view the primary layout, my screen just flashes and I cannot see the help file. Any help would be greatly appreciated. Thank...
View ArticleI have a compiled HTML help file (*.chm) that i would like to reference from...
I have a compiled HTML help file (*.chm) that i would like to reference from within a document. Can this be done with PDF documents?
View ArticleI am using Robohelp 9. I have generated the primary layout and when I select...
I am using robohelp 9. I have generated a primary layout and when I go to view the primary layout, my screen just flashes and I cannot see the help file. Any help would be greatly appreciated. Thank...
View ArticleTest Post
IGNORE THIS POST. It is a test. This is some sample text. This is some sample text. This is some sample text. This is some sample text. This is some sample text. This is some sample text. This is some...
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How to optimize or speed up search in WebHelp?
I am using RH11, Merged Help, WebHelp. Search in WebHelp works very slowly compared to modern engines.How to optimize or speed up search? Thank you in advance.
View ArticleGetting only Conditional Tagged in WebHelp
Hi, I am using RoboHelp 9. Is there any option to get only the Conditional Tagged content in WebHelp Ouput? Thanks in Advance.
View ArticleConditional Text Markers, using parentheses
Hi there,I'm generating one set of help files for three different users. I understand how to limit what each individual user types see. However, my problem arises when there are a few topics, or a few...
View ArticleIn View mode, popup hyperlinks don't display popup images.
I save the topic, then go to View > View Item. Popup hyperlinks don't display the images. I click and nothing happens.
View ArticleRoboHelp and the Maven repository
Has anyone used the Maven repository to store multi-file projects? My developers want a PDF now instead of a Responsive HTML help system because apparently Maven verifies that files are there and...
View ArticleRobohelp output for Salesforce and Force.com applications
Would anyone have any recommendations for best project output to use to create online help for third-party application running on Salesforce and force.com platform. Also any other advice or tips for...
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Using Source Control and Resource Manager at the same time
HiI have several RoboHelp projects under SVN Subversion Source Control. I would also like to share common topics across these RoboHelp projects using the Resource Manager using a shared folder...
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How the change the height of the function bar in a responsive layout (desktop...
Hi, How can I change the height of the function bar in the desktop view of a responsive layout? The function bar height and the size of the TOC, Print and Search controls are too big compared with the...
View ArticleContext IDs not working
I am working in RoboHelp 10, my .html files are generating using the WebHelp target. My source files are in FrameMaker, which are linked to RoboHelp. I set up context IDs in RoboHelp. Suddenly, the...
View ArticleInternet Explorer not automatically displaying ToC, Index
Hi there,When opening my Web Help files in Internet Explorer, I always have to click a link located in the upper left portion of the window called Show in order to show my left frame content (ToC,...
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