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RoboHelp server not returning any search results
I am using RoboHelp Server 9 with RoboHelp 11, using WebHelp Pro. My table of contents and index are working fine, but my search pane is not returning any results. It just keeps coming back with...
View ArticleWebworks to RoboHelp, context-sensitive help
Hi, I have a context-sensitive help generated using Webworks. I need to create a new context-sensitive help file using RoboHelp 10. How can get the Map IDs from Webworks?
View ArticleDoes anyone know if robohelp 7 is compatible with windows 8.1?
Does anyone know if robohelp 7 is compatible with windows 8.1?
View ArticleRH HTML v9.0.2: Supported Version of Word Does Not Exist Error
Hello, I am running RoboHelp HTML v 9.0.2.271 on a Windows 7 64-bit machine, with Microsoft Office 2013 32-bit installed. When I try to generate printed output, I get a message box stating that "A...
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Robohelp 10 - Table of Contents TOC Column Width
In Robohelp 10, Webhelp output, how do I change the width of the table of contents toc left navigation column? I want the column to be wider so the first toc entry isn't covered by the divider. Thanks.
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modifying VanWeelden's email button script to not include topic info?
I'm using William Van Weelden's JavaScript to put a button on my WebHelp skin that will open the user's email program (Outlook) and populate with our email address. We do not need anything in the...
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TOC Layout- ok to duplicate entries?
Hi, How have you handled a TOC where duplicate entries seemed useful? This Webhelp project includes many reports in multiple projects as shown below. Thanks for your thoughts. TOC Report Types (book)...
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MpjSingleSource Error publishing from FM12 in TC5 to webhelp
Just after initiating a publsh in FM12 to Webhelp I get an error window with MpjSingleSource in the Caption and an exclamation triangle in the body but nothing else. What is this error and how do I fix...
View ArticleRoboHelp HTML 9 - Browse Sequences missing in compiled chm
After compilation of chm help file, I can see my browse sequences, but the users do not, although I am working on a 32 bit station, the users on 64 bit.Note: I registered the HHActiveX.dll file as you...
View ArticleMasterThemeSchema.xml file has invalid data error when customizing layout
Whenever I try to customize my layout for Responsive HTML5 I get an error "MasterThemeSchema.xml file has invalid data". I've tried creating new layouts and editing existing layouts. The first time I...
View ArticleRH 11 - Search results don't always find pdf
I am having an issue with RoboHelp finding one PDF file when we do a search with WebHelp Output. The original file was called Plagio_parent_hand_out.pdf. We also had it in as...
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Changing the Word imported file name
A lot of topics were imported as Word documents and the search results and index results refer to Word documents that were imported en masse and with inconsistent naming conventions. For example, "1 -...
View ArticleHow to safely search/replace only text that end-user sees?
Hi all. Is there a way to do a safe search and replace action, across an entire project, text that the user sees with a browser, and NOT any other text, like what occurs in file names, paths, style...
View ArticleCan RoboHelp projects be part of more than one RH server project group?
Hi. I'm wondering if a RH project can be made part of 2 or more project groups. I'm interested in having the content of a project appear in more than one "search domain" (RHS virtual Web site -- I've...
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What does this warning Message mean?
Currently my company has two licenses for RoboHelp8 both are installed locally on PC's. We are attempting to install and use SourceControl so two people can work on the same project at the same time....
View ArticleCan RH server host JavaDocs?
Hi. Can RH server host JavaDocs, or can it only host WebHelp Pro/Flash Pro. I'd like to publish JavaDocs but use the authorization features built in to RS Server. Perhaps there's a utility for...
View ArticleAfter downgrade, WebHelp output displays as blank
I recently had to temporarily use a newer version of the technical communications suite because of a computer crash, after which I had to go back to the older version -- the company I work at had a...
View ArticleCHMs do not work on a network
RoboHelp10 - Generated chm file does not display see message: Navigation to the webpage was canceled. This happens when the chm file is generated to a server. If generated to a local drive, the help...
View ArticleConnect to RoboHelp Server 9 from RoboHelp 10.
Hello. I am using RH10 and want to connect to RoboHelp Server 9. However, when I open the Connection List (File > Version Control > Add To Version Control), I can only see a connection to...
View ArticleRoboSource Control or similar
Hello. I am using RH10 and need to set up Source Control - it doesn't have to be RoboSource Control but the company I contract for is moving away from SharePoint so I can't use that. Any advice on this...
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