How does RoboHelp handle aspx files?
Working to convert aspx files to RoboHelp then BACK to aspx without taking in a different tool. Is it possible? If so, how?
View ArticleAre RoboHelp patches cumulative?
I have already applied RoboHelp patch 11.0.4, but need a fix that was in 11.0.1. Was that fix included in the later patch?
View ArticleRH11: Dropdown Text Links Don't Open in CHM or IE9
The dropdown text links in my project only work when viewing the OLH via our application (pressing F1 in the app). If I open the CHM file or double-click the opening HTML file to access the OLH, none...
View ArticleImages inside pop-ups not displaying correctly
I am generating a CHM using RoboHelp 10. I have certain pop-ups in some topics. These pop-ups contain screen shots. After generating the CHM, when I click the pop-ups to view the screen shots, they are...
View Articlereplace Show link with a button?
Is there an easy way to replace the Show link with a button? This is a nice-to-have, just want to know if it's more trouble than it's worth. Or can you tell me how/where the link is styled? Client...
View ArticleRelated Topics do not show Display button.
I changed the label on "Related Topics" now the Display button does not appear when viewing the topics after generating. I tried changing the label back to Related Topic, but that didn't work. How do I...
View ArticleImages not showing when inserted in RH8 topics
Hello all,I am using RH8 for HTML on Windows 7. When I insert a new image into a topic, the image does not show. What appears is a small red square. You probably want to know how I inserted the...
View ArticleWhy is my font dropdown blinking in RH 11?
The Style, Font and Font Size dropdowns in the upper left of the RH11 window (above the project manager panel) begin blinking back and forth, in time with the cursor, as soon as more than one...
View ArticleHaving issues with trying to change style in Robo11
Having an issue with Robo11 allowing me to change a style in a topic (document imported from Word) that already exist in the style css. Robo allows me to scroll down, but immediately jumps back to...
View ArticleRH11: Exclude this topic from search not working
I've selected the Exclude this topic from Search checkbox for a specific topic and generated a new CHM file. But when searching for a specific word, the topic appears in the search results. Is there a...
View ArticleGet out of memory error when linking Frame doc to RoboHelp project
I just upgraded to TC Suite 5. Now I'm trying to link FrameMaker files to my RoboHelp project. The FrameMaker files are from a document that was done in Frame 9 (TC Suite 3.5) and now has been...
View ArticleFrameMaker 11 losing graphics when converting Frame 9 files
I just got the new TC suite 5. I used to have TC suite 3.5. I have many documents created in FrameMaker 9 from TC 3.5. Now, when I convert them to the new FM 11, randomly graphics that were Imported by...
View ArticleIs it possible to upgrade Robohelp 7 files to Robohelp 11?
Our team is currently using a old version of Robohelp and are looking to update it. We've looked at the pros and cons of Helpsmith, Doc-To-Help, Madcap Flare and, of course, Robohelp 11. If our...
View ArticleGetting an error when working with Responsive Design Output:...
When generating a Responsive Design HTML 5 output, I'm getting this error: "MasterThemeSchema.xml file has invalid data." I am unable to access the manage layout features now to continue my...
View ArticleRoboHelp 8 project in new RoboHelp 11
I have installed RH 11 and all 4 patches. When I open a RH8 project in the new RH 11, I'm receiving root.fpj and rhbag.fpj errors. Any ideas as to how to fix or what is causing the issues? Any...
View ArticleCancelling a Search in a merged RoboHTML project causes the brower to hang...
When we are running a search on a merged project, pressing Cancel to cancel the operation, followed by running a new search results in a Javascript error on both Firefox and IE (11). In Firefox the...
View ArticleAn error occurred while trying to save data to rhbag.apj
Opening a RoboHelp 8 project in new RoboHelp 11 and receive the following error:An error occurred while trying to save data to rhbag.apj... I can see this file in the project but many of my baggage...
View ArticleInstalling Robohelp on a desktop, not server version, no database software on...
Trying to install Robohelp 11 (not server version) and getting stopped when Robohelp wants me to create a database. There is no database software on this machine and SOE does not permit a database...
View ArticleLost my projects
First - recently purchased RH v11, after using 8 for many years. But that has nothing to do with this issue. Due to a series of catastrophic events, I lost my VMware drive (where I create my content)...
View ArticleCan i subscribe on monthly basis? If so, how? My monthly subscription has ended.
Can i subscribe on monthly basis? If so, how? My monthly subscription has ended.
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