Hi,
can you help resolve the following issue:
The contents of the h. file for context-sensitive help for one of my RH projects (from a linked FM book) gets deleted every time I open the project file, select the book, and click Update All or Force Update All in order to synchronize content with the source FrameMaker files.
This seems to me is a byproduct of the issue of all html topics being deleted upon project first update which is still the case for me with the latest RH patches, 7 months after the issue was first reported by me on the forums here (https://forums.adobe.com/message/8697382) or other users here https://forums.adobe.com/message/8355109#8355109 and here https://forums.adobe.com/message/8646307#8646307)
( In my project, the topics don’t simply disappear from view, but when I click Update All, the Recycle bin gets filled with all 1300 + html topics)In other words:
Each time I make a content change to my FM files, I must update the RH project, which in turn “empties” the .h file, which requires generating a new h file. I use "Automap topics option for the new h file, because I can't manually map 1300 topics +,. The new h file is generated with new IDs, which do not match the IDs of the previous h file, so the Context sensitive help in the software does not work any more and all topics must be rehooked , which is a very time-consuming task
More details
- I am using Adobe Tech Comm Suite 2015 on Win 7, 64-bit; just upgraded to latest version of RH (1404.460) and FM (1305.547)
- If I update the contents of individual chapters, not the book, the .h file seems to be intact, NP (However, if there are any new or modified headings, I have a new TOC, so I can’t avoid updating the bk file in RH ) this is where the problems begin
- I reported the issue of all html topics being deleted from RH project back in April when I was using FM 13.02.433 and RH 12.02.284). Adobe Tech support got a copy of my files, opened a case (number 0187734567) for this and another issue, had a live session reviewing my workflow, and gave me the workaround of clicking Update All or Force Update All again to make all deleted topic re-appear ,
- The solution suggested on the forum of deleting the cpd file did not work for me at the time and unfortunately does not work now
- The three inconvenient by-products of RH deleting all topics upon book update for me are:
- Slow project update (RH takes time to delete all 1400 and regenerate all)
- Project properties must be redone after each update of content (they get wiped each time the RH project is reopened and updated)
- And now the third issue – the contents of .H file is automatically deleted upon book update.
I did a number of tests with three different versions of my project. As I already mentioned, the only scenario where the .h file is not being emptied seems to be when there are no new or modified headings in the source FM files; that is how the last release we managed to avoid re-hooking topics from scratch ( I copied an older bk file over the current bk file and each time updated each chapter individually by right-clicking and clicking Update). However, there is a new release at the end of the month with many changes and I need a solution for the the map file issue ( and ideally for every aspect of this bug).
Any suggestions are welcome!
Thank you!