contents of the .h file for context-sensitive help gets deleted on project...
Hi, can you help resolve the following issue:The contents of the h. file for context-sensitive help for one of my RH projects (from a linked FM book) gets deleted every time I open the project...
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How to make a link use a User-Defined Variable?
RH 2015 (12.0.3.428)We have some UDVs that contain FTP links like this: ftp://ftp.wilcoxassoc.com/PC-DMIS-Versions/Release/2017_R1/ Note: The 2017_R1 is our software version number, and it'll change...
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All Dropdown Content Lost After Upgrading to RH15
All Dropdown Content Lost After Upgrading to RH15 I have upgraded from RoboHelp 9 to RoboHelp 15, and in the process, I have lost ALL content from ALL expandable dropdowns. Where once there used to be...
View ArticleConnecting to RoboHelp Installation Via Remote Desktop
I use RoboSource as a version control system for 3 writers on the same project. RoboHelp 11 is installed on each writer's local PC. Then we connect to a server that has RoboSource. This worked fine...
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Script error when calling context-sensitive help
We are using RoboHelp 2015 and compiling a WebHelp project to be installed locally and called from our application. The help is accessed fine when the user selects the Help menu but when they click F1,...
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"Set as Primary Layout" not available for Printed Documentation outputs?
Huh. I just tried to set a printed documentation output to be my primary, but the setting is greyed out. I've looked at a couple of other projects, and I cannot set printed documentation to primary in...
View Articlesetting See Also topics to popups?
RH10Hi, we want to include links to some topics via a button, via the See Also process described by Rick in: https://forums.adobe.com/message/8748052#access_token=eyJ4NXUiOiJpbXNfbmExLWtleS0xLmNlciIs...
View ArticleRoboHelp HTML V10, Change Page Background in Multiscreen HTML5
GreetingsUsing RoboHelp HTML V10, I have always output to WebHelp, and stay with the default skin which provides a white page background and light blue icons. This looks fine for my use. I now need to...
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Delete BsscDefault and Auto-ReCreate
Hello everyone, I'm getting ready to publish and am assigning MapIDs. In one of my projects, all of the MapIDs from the master project have been copied in to the project BSSCDefault. None of the...
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Disable magnetic border on RH 2015
I'm using RH 2015 build 12.0.0.306 on Windows 10. The main window of the RH HTML main window seems to have a "magnetic" border, attracting the mouse cursor when the mouse is close to it. This creates...
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Search highlight not working
Hi guys, I have a weird one for you. Using RH11, producing Multiscreen HTML5 (desktop layout only). I have a Test web server and a Production web server. Accessing the Production web server using the...
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RoboHelp 2015 - New RoboHelp Page not appearing in Sharepoint Version Control
Hi, We have a number of developers using Robohelp with version control deployed on Sharepoint. It works fine for updating existing pages, but when we create a new page and check it in,it doesn't...
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Broken help links since update (12.0.4.460)
We've been using the method described by Peter Grainge (at the link below) for many years for calling the webhelp to a specific topic within the tri-pane window (with navigation pane and toolbar...
View ArticleCombining Help Files
Hi,I've read through Peter's merged help information and I understand it but I have a few more questions and possibly a request. Background: I have eight help systems, two for each engineering...
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WH_LNG errors on compiling Web Help
Hi, On Attempting to generate Web Help, i'm getting below error. Please suggest any solution as to how to fix this issue: Applying WebHelp 5.50 Template...Template Error: can not resolve macro:...
View ArticleRoboHelp 2015 lag issues
Ever since upgrading from RH 11 to RH 2015 we've been experiencing awful lag issues. Everything from opening topics to typing has a second or two lag which is unbearable after a while, and is costing...
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Considering RH instead of a knowledge base tool
A current engagement is to move a client's documentation to a knowledge base type solution, and we have been asked to identify and evaluate possible tools.They showed an example of a site they liked so...
View ArticleCan Robohelp create Webhelp that includes only file name and topic alias in...
Background:We create CSH for all of our product's table fields We are currently using the TopicAlias marker to create tags in FrameMaker source that are defined as <FieldName>. The TableName...
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Since recent 4.01 update, opening page in a new window displays page and Show...
Hi, I'm using merged responsive HTML5 Robohelp 2015. Before installing the recent 4.01 update, opening a page in a new window displayed the page and TOC. It now displays just a page with a Show link,...
View ArticlePhonegap plugin not supported
I recently purchased Robohelp 2015 and I am testing the Mobile App functionality.I have all the IOS required items, Phonegap account etc. and still at the end of the "Save and Generate" log it says...
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