RH 2015 does not index keyword in hyperlink
Dear forum members,I am using RH 2015 to create a CHM from a linked Word 2013 document. When I create the index with the wizard I notice that keywords appearing in the topics as hyperlinks will not be...
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>" is converted to "%3E%3E"">CSH is broken in Firefox because ">>" is converted to "%3E%3E"
Greetings, I found slightly similar issues when I searched the forum. However, none of them appeared to match my specific issue. I am using RoboHelp 2015 and the latest version of Firefox. We have...
View ArticleAutomaticly Jump to part inside a topic using Map-id
When you use following code you can open a page xxx.htm and jump directly to a part of the screen. This by setting an id-name behind the #-sign.window.open("http://servername/xxxx.htm#idlink",...
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RoboHelp starts Distiller but cannot find TPS files, which prevents you from...
Windows 10 pro, version 1607, OS Build 14393.187, System type 64-bit operating system, x64-based processorFrameMaker 11.0.2.384RoboHelp 10.0.1.292 A FrameMaker book is linked into a project in...
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RH stops working when generating doc
I am using RH 2015 with the latest updates installed, and Word 2016. RH stops working every time I attempt to generate a .doc. It prepares the files, clears the output directory and creates a tmp...
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RH 2015 Responsive HTML5, Way to Prevent Default Topic From Being Added to...
Help buttons in our product have redirection links associated with them to bring up window-specific topics (html files within the a Responsive HTML5 help output's html folder, stored on our web...
View ArticleTransparent video for Air Desktop App
I am developing an Air Desktop app to run on a PC. The client has supplied me with several video files in mov format that I can see have some sort of transparent background. Basically the video is of a...
View ArticleRH11 WebHelp does not display my primary content frame in Google Chrome
I generated a frame-based WebHelp system in RoboHelp 11. Everything looks fine on my local drive when I launch it through IE or Firefox, and in all browsers when it's launched from a different server....
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Blank Topics in Android webview for Responsive HTML5 --Robohelp11
Hello Experts, I have a project created in robohelp11. My project has about 20 topics. I am able to generate the project without issues in Responsive HTML5, and I can view the project in Chrome and...
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RH 2015 - Cannot open RH Project File - RH hangs
I have a client who is having trouble with the RoboHelp 2015 Project File. It appears that something has been corrupted. I have received the Project Files and the same thing has happened to on my...
View ArticleWhere are the user defined variable files in output folder?
It appears my user defined variables file has been corrupted. When I generate the HTML5 output, the project shows up correctly, but each variable is gone and replaced with the "ERROR...
View Articleexpanded toc using code
Robohelp 11 Webhelp Answers to this question in the forums say that to generate webhelp with an expanded toc requires using 508, thus eliminating other features. However, has anyone tested...
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Using Orb Skin for WebHelp Project
RoboHelp 2015: WebHelp output I really like the way this skin (Orb) looks. However, I'm wondering how/where I can put footer type information such as support phone number, comment link, copyright date,...
View ArticleQuery parameter(s) for tracking search terms using Google Analytics?
I want to track the search terms used in WebHelp with Google Analytics. Within the Site Search Settings is a field Query parameter. Does anyone know what that parameter (or parameters) is for WebHelp?...
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Translation Recommendations (English to Spanish)
Does anyone have recommendations for folks that translate RoboHelp projects into Spanish (Mexico-based clients)? Other than a couple companies that turned up in a general search, I'm not sure...
View ArticleCreate static TOC key number
Hello to all! I'm trying to find a way to define the TOC key. The goal is to enable our customers to save own files in a defined folder (e.g. "External") that I provided with a sample file in the...
View ArticleRobohelp 10
Is it still possible to purchase Robohelp 10? We have various users all using 10. We need another licence to purchase but none of us can find this on the site any links appreciated
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Robohelp 11 & 2015 html5 responsive output problem
Hi, i'm using robohelp 11 and i have a problem with my output in HTML5 using microsoft EDGE browser, before the update to anniversary update(Microsoft Edge ver. 38.14393.0.0).when i open my project i...
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How do I "Use Lowercase File Names" in Responsive HTML5?
Unlike the WebHelp Settings dialog, the Responsive HTML5 Settings dialog doesn't contain a Use Lowercase File Names checkbox. This is causing me a problem with LINUX. Is there an easier way of...
View ArticleLink to PDF in a Linked Word document
I have a Word file in this directory: s:\dir1\dir2\dir3\dir4\[name_of_DOC].docx). In that Word document, I created a link to a PDF that is stored in the same folder:...
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