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Robohelp Multiscreen Script Error
Hi, I just downloaded the latest version of Robohelp 2017 but a script error is occurring when I click the "preview" button of the Multiscreen HTML5 Settings window. The translation of the error (see...
View ArticleShowing different content depending on the browser size
I'm developing a responsive HTML5 application where the same pages, that will be viewed on smartphones, should have different content when viewed in the desktop version. For example, on a specific page...
View ArticleRoboHelp 9 compatible with 2017?
We are currently using RoboHelp 9, but because the company is going to upgrade to Word 365, we are having issues creating wordfiles. We are looking into upgrading our Technical Communication Suite, or...
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RH Search not working in files with all-cap filenames
Hi all, This one has me stumped. Some of the files in our RH projects are in all upper-case. In these all-cap files, the RH search isn't working, even if I copy'n'paste the term from the content into...
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RoboHelp Server Configuration Manager issue
I just installed RoboHelp Server 10 trial version. However, I get error saying "failed to create default context". I've tried to create a new context but no luck I get similar error "failed to create...
View ArticleCan I Publish From Robohelp 9 Client To Robohelp 10 Server
I Currently Use Robohelp 9 Client to publish my documentation. We have Robohelp 9 server but the IT person can't make it work.We got Robohelp 10 Server about 8 months from our procument team so I am...
View ArticleRoboHelp Server Configuration Manager issue
I just installed RoboHelp Server 10 trial version. However, I get error saying "failed to create default context". I've tried to create a new context but no luck I get similar error "failed to create...
View ArticleProblem for Integrate Robo-Help 9 with TFS 2015
Hi, I am using robohelp tool (version - 9) which was integrated to TFS 2013 successfully with help of MSSCCI provider (32 bit).But now I have upgraded with TFS 2013 to TFS 2015 and robohelp-9 is not...
View ArticleRH 2015: How do I get Word 2016 imports to work?
RH says it can't find Word on my PC. Can't update in RH (option greyed out) or Bridge - it can't check for updates
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Scroll Bar has disappeared in Search Results, IE
I'm using RH 2015. I'm generating WebHelp Pro as my primary layout. I have indicated "Show Total Number of Search Results".When reviewing my Search items in IE, it only lists a few of the search result...
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Runtime Error When Publishing
Hello,Several weeks ago I was given a new laptop with Windows 10. I reinstalled all of my Adobe products including RoboHelp 2017 (13.0.1.27)and Captivate 9.We use RoboServer 9. Last week I uploaded...
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Problems with .cpd file
Hello to all, I'm having problems with a .cpd file in Robohelp 2017. It's currently 243Mb in size, but I can't deleted and regenerate it. I've tried renaming it and deleting it, but nothing seems to...
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Specifying an image in the Title Bar
In RoboHelp 2017, is is possible to specify an image in the Title Bar, rather than text? I am using responsive HTML5 and would like to show a stylised product logo containing an image here. Perhaps...
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Glossary Restyling Script
I'm using Robohelp HTML, version 11, and generating a WebHelp output. I'm running the Glossary Restyling script to change the style of the glossary hotspot display to be a "Tooltip." There are two...
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Why RoboHelp 2017 Cost less than 2015?
Why the cost of RoboHelp 2017 is less than 2015. Is there any feature on functionality that is available in 2015 but not in 2017? I am working RoboHelp 10 and looking for upgrade because WebHelp...
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Baggage Files - Search for topic
Hello -Working in RoboHelp 11, I've created a baggage file for a pdf. I've attached it to a topic in the TOC and it works beautifully - goes directly to the pdf in the baggage file. In the past, I've...
View ArticleI am receiving consistently a Javascript error in the use of image maps with...
I am receiving consistently a Javascript error in the use of image maps with links as an automatic popup to a topic (html file). The error states "An error has occurred in the script on this page....
View ArticleMoving Books in TOC in RoboHelp HTML 10
Greetings! This question seems so basic I feel it must have been asked and answered somewhere before, but I have looked and looked and can't find it. Maybe because my version of RoboHelp is so old?...
View ArticleLinks between child projects in a Responsive HTML5 output opening in new tabs...
Hi, I have a set of projects one parent and 9 children which have been merged and published as web help. I open the parent help and can see all the children, the children have links from one to another...
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Responsive Merged TOC problem and other issues in FireFox
Hi, I'm using RH2015 and have a merged responsive help project. I have updated topics and created a new merged project within it.I have built and published the project locally and it works correctly in...
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