Extremely slow performance on projects under version control using RoboHelp...
We are also experiencing extremely slow performance for RoboHelp projects under version control. We are using RoboHelp 11, PushOk and a Tortoise SVN repository on a Linux server. We are using a Linux...
View ArticleHTML5 output doesn't show the browse sequence buttons
The generated output of Theme1_Standard doesn't show the browse sequence buttons (Next and Back) in the desktop mode. Should I make any tweaks in the Topic.slp or main.css file? The same issue with the...
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Reflexive links doesn't work in the desktop mode
I have reflexive links ("to_top") inside each Help topic. They work in the tablet and mobile modes but not in the desktop mode. The top arrow works as expected in the desktop mode but I would like to...
View ArticleRH10 WebHelp output on IE 10 -- Content not loading
Hi The content of RH 10 Webhelp output, with a custom skin does not load on IE 10. I have installed all the patches given here:Published help topics not visible in Internet Explorer 10 and also the...
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What is the coding to call WebHelp default topic and a context sensitive topic?
A. What is the coding to call the WebHelp default topic using a window called "Main" using the .htm file name (not a Map ID), and show the TOC pane and the topic pane? B. What is the coding to call a...
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Need Help! Cannot get SourceControl3.1 to work correctly.
We are using RH8. We have a project that needs updating to be current with newest software release. There is a project manager in the home office and a technical writer working remotely in another...
View ArticleHow do I use the NOT boolean operator in WebHelp output
I am using RH 11 and am trying to figure out how to use the NOT boolean operator in my WebHelp out.For example, when I type "Body NOT text" (no quotes), I get the following message: "The words you...
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Issues with Robo Help adding extra code
I am currently using RoboHelp 10 version 10.0.1.292 I am trying to write the code and then input into Robo help for future editing. I am new to HTML and RoboHelp as well. The issue is when I add the...
View ArticleSharepoint and Robohelp 11 - The Server tag is not well formed
Hello!We have published our project in Sharepoint library with Publish - Sharepoint (Native) settings and System Master PageWhen we try to open any .aspx file from this library, we get an error:"An...
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Is It possible to create an external link to a specific Robohelp page while...
I would like to publish one version but enable a way to link directing to specific content while keeping the TOC static.
View ArticleLinks within a table are changed to an absolute path when I cut and paste
Hi, We have help topics that contain tables and each cell in the table contains a hyperlink to another topic within the project. When I need to rearrange these links, I cut and paste them. When I cut...
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Generate ... gives me a blank blinking index.htm">Using a "Web Application Help" project, WebHelp>Generate ... gives me a blank...
What am I doing wrong, or what settings should be set in order to get the WebHelp index.htm to generate correctly.
View ArticleRoboHelp 9-New Folder/Topics are not overwriting the old ones.
Hi. I am updating a user guide that I did not create. My procedure once I have completed my updates is to go under My RoboHelp Projects in Windows Explorer, find the project name then open it's folder....
View ArticleRoboHelp 9-Can the !SSL! folder be deleted?
Going back to my earlier post from today, I am still trying to figure out how to remedy my issue. Will it hurt if I delete the !SSL! folder? From what I can gather, the SSL folder updates every time...
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RH Server 9's Web Admin "Sign In" button is doing nothing...
Hi all. I'm just now experimenting with a trial copy of RH Server 9. ISSUE: When I attempt to log in to the Web Administrator (pictured below) with admin/admin for ID/pwd, nothing happens when I click...
View ArticleTOC generated from Robohelp 6 cannot be viewed in Internet Explorer 11
Hi, I have created Table of Contents in RH 6 and generated the WebHelp. But when I open the help files via an application's help button in IE11, somehow the TOC is not displayed on the left pane....
View ArticleWhat is the best output page-level help for a thick/fat client software app
I am looking to do some reorganizing of some help projects here at my new employer. For the past 10 years, I have only been dealing with web-based apps so all my help has been web help... sometimes...
View ArticleRobohelp 11 continues to crash using FrameMaker 11 files
I am trying to import Frame files into a Robohelp project. I have tried to imports each document separately, to import the book file, and even to import the pdf. Robohelp crashes every time. The...
View ArticleRoboHelp 9: Latest WebHelp not working from our product
I'm not sure what I'm doing wrong, but my help files aren't working properly. I've made edits to them since last year, but when I open the help files from our product, I see last year's help files......
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