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Search not working on android 4.0 or later versions
The mobile help for our Android app does not display the Search results properly or says Web Page Not Available.Android version 4.0Android version 4.2
View ArticleIs there a way to create favourites in a chm file that was converted from a...
I am using RH 11. We generally output our help projects to WebHelp, but we still have a few .chm outputs.Marketing has provided us with a new branding for our Help projects. We implemented the new skin...
View ArticleRH Server on a VMWare virtual machine?
Hi. Has anyone had success deploying RH Server on a VMWare virtual machine? Are there any gotchas one should be aware of? Thanks! -Kurt
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What exactly do the "levels" in Browse Sequence Editor mean?
Hi I have a ToC with three levels Unit > Lesson > Topic > Sub Topic. This ToC is coming from the linked FM. The ToC is paginated at Topic level and Sub Topic is basically a section within the...
View ArticleIf RH Server's database goes down, does RH Server go down also?
Hi experts. I've a couple RH Server questions: Supposing RH Server's database fails, or at least it's connection to the database fails. What would be the consequences. That is, would RH Server crash...
View ArticleForce page break when printing
I'm using RoboHelp 9 HTML. I have a set of documents that will be printed from the help system on a pretty routine basis. I need to force a page break as a designated point in each of these docs but...
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Robohelp 10 output line spacing for numbered lists is off
I wondered if you have had this situation occur with your output from Robohelp 10. I created my help system and CSS using Robohelp 10. My CSS contains a numbered list style and an alpha list style,...
View ArticleRobohelp 11 - Responsive HTML5 output
When I use the browse forward and back buttons the pages shows up in illogical order. The reason is that my project was imported from Robohelp 7 to Robohelp 11. In Robohelp 7 all the pages was located...
View ArticleAny issues to be aware of when upgrading a project from RH8 to RH11?
We currently have a project using RH8 and RoboSource Control3.1 and will be upgrading to RH11. The output is WebHelp. Are there any issues or concerns we should be on the look out for? Thank you in...
View ArticleApplied styles aren't showing up in preview or generated file
I have added a number of new styles to my stylesheet. They show up fine in my Design view. However, once I apply them, then click on the preview button or even generate webhelp to see what they look...
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Am I trying to add users to a group correctly?!
Experts (Dave?!): As posted yesterday, I'm finally able to log in to the RHS Admin Console. I've been testing the Users areas. I'm having trouble adding users to a group other than the RobAdmin. Please...
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SQL Server Express causing log in difficulties....
All- Well, I'm not out of the woods yet. I've discovered that my issues of logging in to RHS Config Manager (admin/admin, but then nothing happens when I click Sign-In) returns when I select SQL Server...
View ArticleBook TOC
Could you, please, answer the following question:is there a possibility to create a Book TOC, as it can be done for topics Insert Placeholder -> Topic TOC, for example. Many thanks)
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RH11 - getting original comments to show in PDF for review?
I am using RH 11, and tracking changes. I use the Add Review Comment option extensively to indicate to my reviewers which screen shot is for the new release as well as to ask questions of them and...
View ArticleWhat files should not be checked into Source Control?
Good afternoon. Running RoboHelp 11, integrated with Team Foundation Server and Visual Studio 2010.When my two colleagues recently "got" the latest project files from Source Control, they also got...
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How to view area-specific projects in merged Help?
Hi- While I have been successful in getting RH Server to merge the projects shown below: ...and access the merged projects in this landing page... http://localhost:8080/robohelp/server ... I can't...
View ArticleImage in master page header
RoboHelp 11I'm trying to use our company logo and another image (as background) that should repeat across the header. The logo should display on the left with the 'background' image tiled across the...
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Any way to customize the RH Server login screen?
All- Continued tests of the RH Server seems to show that when someone (say, a customer who's interested in accessing content) attempts to access a protected site, they are presented with the standard...
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TOC has died in the responsive HTML5 output, it's available in smaller views,...
TOC has died / disappeared in the responsive HTML5 output, it's available in smaller views, but not in full screen.Basically get a Loading... prompt and nothing is happening. I'm near the end of a...
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Can multiple authors check out XPJ?
EnvironmentWindows 7 EnterpriseRoboHelp 11Team Foundation ServerVisual Studio 2010 Professional -- Source Control Three of us are starting to work on a Help project together. We are working from...
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