I have added some tags in HTML view in RoboHelp 2017 so that the content enclosed by the tags can be identified by the application associated with the Help project. RoboHelp has not removed the tags in the Responsive HTML5 output, which is great. However, in the Design view, they are highlighted in red with an "Unknown Tag" popup. My questions: can I get RoboHelp to accept these tags, without highlighting them, as it is concerning to see the tags in the Design view? Secondly: if RoboHelp will not accept the tags, would it be OK to leave them in, or am I risking creating problems by leaving them in. Ultimately, I need to add them to hundreds of topics. Any advice would be appreciated, thanks.
Unknown tags in RoboHelp 2017
Make misspelled titles searchable?
Some of the titles in my project list the correct vendor spelling of a tool. If a user does not know the correct spelling, he cannot successfully search for the tool in the online output. Is there a way to add terms that would make these topics searchable?
RoboHelp-WebHelp
Hi All,
I am new and exploring RoboHelp-WebHelp for requirement in my project. I have below requirements please guide me if these can fulfil using RoboHelp.
1. Need webbased help pages, user will press F1 from web pages.
2. End user/client wants to modify help content on run time as as we do in wiki pages. Changes will save in server/html pages and will appear next time.
Thanks in advance.
Image only in Indigo custom TOC
I would like to use custom toc images in the Indigo layout, and have had some success in doing so. But I would like the TOC to show the custom book image only, and not include the book/topic text below the image. I want the image to take up the entire space. I have worked witht the custom css file for the custom toc to get the image to be larger and not centered in the book/topic block, but have not figured out a way to eliminate the text from the screen.
Or perhaps I should go about it the other way, eliminate the image so the text takes up the entire space.
My primary motivation is that the book/topic text automatically displayed is limited to very few characters. I want a way to have a much longer title appear.
Thanks for any help.
John
Adding an image to the header in RoboHelp 2017
I am trying to add an image to the header in RoboHelp 2017, but have had no luck so far following the threads on the forum. I managed to update the "Home" image at the left of the header, but unfortunately I could not add a large enough image. I understand that I probably need to edit layout.css, but would really appreciate some advice on doing this. I am outputting to Responsive HTML5, using the Charcoal_Grey layout.
Thanks,
Mark
RoboHelp-WebHelp
Hi All,
I am new and exploring RoboHelp-WebHelp for requirement in my project. I have below requirements please guide me if these can fulfil using RoboHelp.
1. Need webbased help pages, user will press F1 from web pages.
2. End user/client wants to modify help content on run time as as we do in wiki pages. Changes will save in server/html pages and will appear next time.
Thanks in advance.
Using Indogo custom toc images in a merged project
I am trying to use custom toc images (the visual aspect already addressed in this community and answered) in a merged project. I am using the same customized copy of indigo in Framemaker (where I managing the content) and in RH where I am merging the content. The custom toc images work well except for the following:
When I click on a book at the top most level of the toc (which visually looks correct with the custom toc images), the next page reverts to showing the standard book icon.
top most level
Next level after clicking on Display Role Access
Note, the Display Role image displayed here is the non-hover view of the "back" arrow. When you hover over this, you see
I did nothing for this to work, and I think it is pretty cool.
The problem is that the two standard book images should be custom images I have selected for those topics in the Framemaker content published using the same version of the customized Indigo layout.
Any ideas how to fix, or where I should start to look to solve this?
John
Help links suddenly opening new window
This has never happened before, but all of a sudden, links are opening a new window. I haven't made any changes except to content in quite a while. What could cause that? We are getting ready to release and this happens!
I am using RoboHelp 7, by the way.... and publishing to chums. And our TOC is merged. We have 40 projects. We will change that soon, but it's what we have for this release....
Thanks!
Table titles moved to the left in CHM file
Hi,
i have trouble with the table title output in Microsoft HTML Help.
To test I have created a new project with one FrameMaker file for this.In the project settings I have ignored the automatic numbering for the paragraph "Table Title".
In the editing view of Robohelp everything looks ok:
But in the generated CHM file the table titles are moved to the left:
How can I fix the problem?
Can't Import Comments From Shared Review?
My group and I all have RoboHelp 2017 installed locally, and we use SharePoint as our source control. We also all have Acrobat Pro DC Installed locally.
I am trying to find a way to import comments from a shared review, and for whatever reason, the only comments I can import are my own. I have tried sending a shared review (saved to a network drive) or saving the file directly to our network drive. In both cases, I cannot import comments from my editors. On a separate document, I was able successfully to import my own comments, but I haven't been able to import anyone else.
I can provide more specific information if needed, but is there something obvious that would cause this issue?
Question: QRCodes in Multiscreen HTML5 output
A bit 'off the wall' this! .... but can anyone suggest a suitable way where I can scan a QRCode from within a project (Multiscreen HTML5 output) using a mobile phone and use the returned information from the QR code to directly open a topic in the project? I want to use a QR code as a type of password to a new section of the project.
How to fix the size of the header in RoboHelp 2017
When you increase the width of the browser window for the Responsive HTML5 output, the width of the header increases, and the "Home" icon at the top left increases in size. I have been asked to remove this feature, so that the header remains at the same width, regardless of the width of the browser. I tried removing the line "background-size:auto 80%;" from the "div.header div.logo" section of the layout.css file, but this did not address the issue. I'd appreciate any advice.
Thanks,
Mark
CSS list styles RH 2015 HTM5
HI there,
My bullet list style only shows as applied in the 'List Styles' view.
When I select 'All Styles' and click on the bullet content the style shows as 'none'. Not sure why?
Thanks
ACCESS DENIED with RoboHelp trial
Hello! I get an ACCESS DENIED when trying to download a RoboHelp trial. going with direct links for the two files leads me to blank black screens with you logo. Any hint?
Thanks in advance, Michał
Recommended method for multiple users working on one webhelp project
I have a large webhelp project that is currently in RoboHelp 2015.
We would like to allow, say, four people, to edit, delete and add topics to this RoboHelp project. Please explain the best method(s) and software to accomplish this. Would we need some version control software? If so, what software?
Thank you.
Jan
Robohelp Secure output files
Running Windows environment
I have a user who placed the output/exported files from robohelp to shared mapped folder.
The issue is that he would like to protect the folders and allow the users to run the webpage only.
I have tried to do some tinkering on the NTFS permission of the folder. But after denying read and execute permission.
the html stopped working. Any advise how we can protect the folder without hindering the access of the html webpages.
I know normally to solve this problem we can host it in IIS or FTP server. But i would an advise from anyone who has good expertise on this matter.
Thank you.
Cross Site scripting: DOM and Open Redirect vulnerabilities in Webhelps generated from Robohelp 2017
We performed Fortify scan on our code base with updated webhelp generated from Robohelp 2017. We are seeing the below vulnerabilities in the listed files from Webhelp.
1. Cross site scripting: DOM [whsch_home.htm, whskin_tw.htm, whstart.js, whtbar.js, whtopic.js ]
2. Open Redirect [whsch_home.htm, whtbar.js].
Please do update us if there is a fix for it.
Conditional Tags in a Merged project
I am trying to use conditional tags to get filters to work in the output. It seems this only works with books or topics added directly into the merged project, not the merged project item in the toc, even though RH allows me to apply a conditional tag to the item.
In the generated output, the only filter that works is the one attached to the How To Use book. None of the other filters work. My goal is to be able to create filters that would let users select "sets" of books for their needs. Should this work, or am I pursuing this the wrong way?
Centering Function Buttons (Index, Glossary, etc.) on Indigo Home Page
Responsiveness Not Working
I've created an html/css3 page and pasted it into the RoboHelp text area for the css and body individually. While it works when I preview it in RoboHelp, IE, and Firefox using Windows 10, after it's uploaded the responsiveness doesn't work correctly from my mobile phone or ipad. Also, my co-workers who have an earlier version of windows also view a layout that is all messed up. What is causing this? (I do not want to use the HTML5 responsive layouts provided by RoboHelp.) Please see the temporary link here: http://robohelp2.rlicorp.com/robohelp/server?area%3Dgeneral%26mgr%3Dagm%26agt%3Dwsm%26wnd% 3DRLink3%7CRLink3%20No%20Background%26tpc%3D%2Frobohelp%2Frobo%2Fserver%2Fgeneral%2Fprojec ts%2FRLink3%2FErika_Take_3.htm%26ctxid%3D8%26project%3DRLink3
Thank you.