Hi All,
I have not touched RoboHelp in over 10 years and now I have RoboHelp 2017.
I need to save my project in SVN. I have looked around and can't find anything definitive as to the files I need to upload.
We have SVN and Tortoise. I simply need to know what to include or exclude.
Any help would greatly be appreciated.
Aline
In Robohelp 11 I am experimenting that some pages aren’t showed either in the Robohelp’s preview or in the browsers.
I have seen in the output file some code lines and scripts that I am sure Robohelp added by itself. I am experimenting that some pages are showed with that “extra” code lines and some do not.
In some cases, if I delete the code of that file, the pages are showed in a normal way.
In the beginning I was sure that the problem was due to the added code in the files, but when I copy and paste some pages with the problem, the pasted page (the new page) doesn’t have any problem and it is showed in a normal way. And also if I compare the html output of both pages, it is the same.
This is the code which I am talking about:
<style type="text/css">
/*<![CDATA[*/<!--
div.WebHelpPopupMenu { position:absolute;
left:0px;
top:0px;
z-index:4;
visibility:hidden; }
p.WebHelpNavBar { text-align:right; }
-->
/*]]>*/</style><script type="text/javascript" language="JavaScript">
//<![CDATA[
function reDo() { if (innerWidth != origWidth || innerHeight != origHeight) location.reload();
}
if ((parseInt(navigator.appVersion) == 4) && (navigator.appName == "Netscape")) { origWidth = innerWidth; origHeight = innerHeight; onresize = reDo;
}
onerror = null;
//]]></script><script type="text/javascript" language="javascript1.2">
//<![CDATA[ <!-- var linkedScrollbarStyle = "<link rel='stylesheet' href='../../../../../wf_topics.css'>"; if( (!isTopicOnly()) &&(parent.gbFHPureHtml == null) ) { document.write(linkedScrollbarStyle); } //-->
//]]></script><script type="text/javascript" language="javascript1.2" src="../../whmsg_nc.js" charset="utf-8"></script><script type="text/javascript" language="javascript" src="../../whver_nc.js" charset="utf-8"></script><script type="text/javascript" language="javascript1.2" src="../../whutils_nc.js" charset="utf-8"></script><script type="text/javascript" language="javascript1.2" src="../../whproxy_nc.js" charset="utf-8"></script><script type="text/javascript" language="javascript1.2" src="../../whlang_nc.js" charset="utf-8"></script><script type="text/javascript" language="javascript1.2">
//<![CDATA[<!--
if (window.gbWhTopic)
{ var strUrl = document.location.href; var bc = 0; var n = strUrl.toLowerCase().indexOf("bc-"); if(n != -1) { document.location.href = strUrl.substring(0, n); bc = strUrl.substring(n+3); } addTocInfo("Servicios\nAutorización Débitos Automáticos\nOpciones\nAplazamientos");
addButton("show",BTN_TEXT,"Show","","","","",0,0,"../../../../whd_show0.gif","../../../../whd_show2.gif","../../../../whd_show1.gif");
addButton("hide",BTN_TEXT,"Hide","","","","",0,0,"../../../../whd_hide0.gif","../../../../whd_hide2.gif","../../../../whd_hide1.gif");
addButton("prev",BTN_TEXT,"<<","","","","",0,0,"../../../../whd_prev0.gif","../../../../whd_prev2.gif","../../../../whd_prev1.gif");
addButton("next",BTN_TEXT,">>","","","","",0,0,"../../../../whd_next0.gif","../../../../whd_next2.gif","../../../../whd_next1.gif"); document.write("<p style=\"text-align:right\"> ");
AddMasterBreadcrumbs("../../../../Ayuda.htm", "", ">", "Home", "../../../LIM/Lim_NEW/Parametros_/Rechazar.htm");
document.write("<a href=\"../../../ACV/Cuentas_de_Valores/ACV.htm\">Servicios<\/a> > <a href=\"Autorización_Débito_Automático.htm\">Autorización Débitos Automáticos<\/a> > <a href=\"Por_enviar.htm\">Opciones<\/a> > Aplazamientos<\/p>");
}
else if (window.gbIE4) document.location.reload();
onLoadHandler = function()
{ if (window.setRelStartPage) { setTimeout("setRelStartPage('../../../../Ayuda.htm');", 1) setTimeout("UpdateBreadCrumbsMarker();", 1); }
}
if (window.addEventListener){ window.addEventListener('load', onLoadHandler, false);
} else if (window.attachEvent){ window.attachEvent('onload', onLoadHandler);
}
function onSetStartPage()
{ autoSync(0); sendSyncInfo(); sendAveInfoOut();
}
//-->
//]]></script><script type="text/javascript" language="javascript1.2">
//<![CDATA[<!--
if (window.writeIntopicBar) writeIntopicBar(4);
//-->
//]]></script>
My questions are:
1. What is the utility of the code that robohelp add, is it necessary?
2. There are some way to avoid robohelp add this code to html output, with some configuration of robohelp?
3. Why duplicating a page, the new works correctly and the other don’t, when both html outputs are the same?
I think that the problem may be due to an update of Robohelp, since previously it did not present the problem, and only happens with some pages of the project. I appreciate the help you can give me.
Hello Rh CHM Gurus!
Please review below. Any suggestion, please educate.
Thank you all for your time.
~PM
Rh version: 11
OS: Windows 7
Issue:Running the WebHelp to CHM Converter script increases the size of the CHM file
Example:
Questions:
My WebHelp Settings are as follows:
The scroll bar does not show so users can scroll up or down to find results from the search.
I just upgraded to Robohelp 2017 from Robohelp 9 client last week.
I had the same problem in Robohelp 9 and I did not want this problem to continue in Robohelp 2017.
I have looked through the Robohelp forum and could not find how to resolve this problem.
I am using Webhelp Pro but Robohelp 9 server is not connected because of connection problems.
I have set it up to use Webhelp Pro but got the same results.
I am know nothing about JAVA, my background is with IBM mainframe. I only do because my supervisor asked.
How do I correct this problem?
System Attributes:
RoboHelp 2017 Version 13.0.0.257
WebHelp Pro 9.0.1.262
Windows 7
QUESTION:Is there a way for RoboHelp 11 to combine (Not Merge) multiple CHM files into a Single CHM file; if so, how?
ISSUE:
When users are using our 1099 Utility (Standalone version) help file (a.chm) and select’s (hit F1) a certain screen, the help topic, such as, the Transaction Review screen in the a.chm file, hence, the system can't locate it because it does not exist in the a.chm file. However, after I copied the b.chm (our AP application help) file in the bin directory where the 1099 Utility deploy's to, then the correct topic is found.
Note: This works properly on a mainline build because that build includes both a.chm and b.chm files. However, it does not work in the 1099 builds because it has only a.chm and this file does not contain a topic for this screen. The a.chm file has this topic. The problem is that the mapping between the Transaction Review screen that is open from 1099 Utility does not request the topic with this topic's ID that is specific for the a.chm.
Attempts made by the developers to reconcile between the application code and the a.chm help ID mappings to properly address the issue. However, I'm told it cannot be addressed in the code; the alternative approach is to start including the b.chm file with the 1099 Utility deployment. However, it is not a desirable solution.
That said…
Attempts to find a solution
FURTHER INQUIRY: Are there any other utilities (not mentioned above) that could combine several separate chm files into one large chm?
Thank you,
~PM
Using multiple versions of FM (10 and 2015), using insets in FM, inserting images in the FM insets by reference, inserting images as PDF files because the quality is good, linking FM book in RH....
The PDF figures do not display in RH and display as blank white spaces. So no PDF images are output to help files, such as Microsoft HTML help (CHM). Other formats can be used for images, such as PNG, but the quality degrades in RH.
The same applies to equations. They are blank in RH and have to be converted to PNG and inserted as an image/figure in FM in order to display with low quality in RH.
Is there any way to use PDF images when linking FM files with insets in RH?
Thanks.
Good day,
We have been using RH for many years to create and manage an HTML help system for our product and are now switching to webhelp (for both online and local content). Using RH 2017 we have successfully migrated our projects and are using the latest Responsive HTML5 capabilities to create webhelp versions (that process went very smoothly) and can still generate the legacy HTML Help outputs as well. So far, so good.
In our application, we access help content at both the topic (associated with a particular dialog or form in the application) and keyword level (for instance, taking a selected word in a document and doing an index-find in the .chm file).
Being very new to web help, what I'm looking for is some API that will allow me to launch the web help and do an index find on the supplied keyword (this would replace the equivalent calls into the HH API). My initial attempt to search for this information have not been successful so it finally dawned on me to save time and ask the community.
Thanks in advance for any assistance you can provide.
Stephen
There is something wrong with my Chrome settings that is preventing me from running search in Responsive HTML5 Layout generated help.
When search is initiated in my chrome hosted environment, the search hangs (see picture) when Help is generated through Responsive HTML5 Layout or New Responsive HTML5 Layout. It works when generated in WebHelp, Multiscreen HTML5 or New Multiscreen HTML5
Note that my coworker can run the search perfectly fine on chrome (same current version) and tech support could also not reproduce the issue.
Has anyone else run into this and solved this? I think that I have a weird setting or library issue.
I am a day into trying to figure this out including several remote desktop sessions with Adobe RH tech support.
No issues in IE or Firefox. Also--this is new, I checked in the same help environment just a couple of weeks ago, no problem searching from Chrome browser in Responsive HTML5 on my machine.
I have:
Thanks in advance, any assistance is greatly appreciated! I'm throwing this out to the forum in the hope that someone else has run into this.
Anne
I'm trying to change the color of the beige container that displays the topic name and breadcrumbs. On some monitors, the beige is just too pale and becomes white. I have ransacked the CSS, and I can't find the CSS that controls this. Any suggestions? (If you can't see that it's a beige rounded rectangle, you're seeing exactly what I'm trying to resolve).
Hi - I think Robohelp will make a good output for our sales manuals. I'm looking for some good examples of professional WebHelp systems online, to demo to management. We have a lot of manuals and guides, I think they would be merged.
And it's proprietary- so, besides examples, I need to know, can I protect them so the user has to click "ok" in the licensing in order to read them?
TIA, Cindy S.
Our company migrated from shared drives to a cloud-based file repository for shared information. Previously, I could publish Webhelp to a folder on a network shared drive and then people could click the help.htm file to launch the help in a browser and navigate content. This was helpful to get product owner review and feedback prior to formally committing the files in the CM tool for the application build process.
We no longer have shared drives, we use Box to manage shared files. I tried copying the output folder to Box and then opening the help.htm file in a browser but it does not work. I am guessing that this cloud-based method adds a layer of identification to the files that prevents the standard file association that RoboHelp expects from working properly.
Is there a way to launch Webhelp from a cloud-based file repository?
Hello fellows,
I have an FM 13 book linked to a Robohelp project and I am in the middle of mapping the FM pgf styles to RH styles.
I don't see a way to map FM figure/table captions to any similar RH style as there isn't any. As far as I understand, setting the mapping to Source isn't recommended.
Any ideas how to proceed?
Additional question is how to map the FM Note/Caution tables to a similar table in HTML?
Thank you in advance!
Hello,
I have a project that I would like to import from RoboHelp 2017 into FrameMaker version 10. I have two major questions that perhaps you can help me with:
1) Are these product versions compatible or do I need other versions that would enable the content import?
2) How do I achieve the actual import? What is the step-by-step process/procedure in FrameMaker?
Thank you kindly,
This issue just started today. Each time I try to insert an image in an existing RoboHelp project, I get the following error:
Then, of course, the project completely crashes. To give some more information, this is an RH project that was recovered from one that became lost due to a previous laptop crashing. The project has been working fine along with publishing and inserting images until today. I use SnagIt to capture images and save them right within the RoboHelp project's folder and I set the DPI on images to 300 so they scale appropriately within the project. The RoboHelp project is saved on a folder on my company's network. The recovered project contained several images from the old project which I had to change out and I kept the same naming convention on some.
The error is not consistent but happens the majority of the time. It displays when adding images and sometimes even when just opening the project.
Any help would be greatly appreciated as I'm on a tight deadline to get a major project done. Thanks in advance!
Best Regards,
Steven
Hi, I am using RoboHelp HTML 11, to create content sensitive help for a web application. I am generating my output (!SSL!) using Responsive HTML5.
Recently, my program started to behave odd and I encountered the following problems after generating my output (I must say that I did not make any changes regarding my layout preferences or any other changes in general):
1. When I open the Help window from the application, the Table of Contents is initially collapsed. If I expand it and close the Help window and re-open it, the Table of Contents is now expanded. I need it to be expanded when the Help window opens and remain expanded, unless the user chooses to collapse it. Any idea how I can fix this problem?
2. When navigating through the Table of Contents and selecting a topic, the page quickly refreshes before the topic content is displayed. The Table of Contents "flickers" before the topic is displayed. Before this used to happen, I could smoothly navigate through the ToC (the topics opened without being refreshed, the ToC was not flickering).
Also, I observed that the structure of the links to the topics has changed in the browser. I compared an older version of the help project, in which I did not encounter these problems with the problematic version. So here are the links (I opened the Help locally, from my !SSL! folder, not from the application):
Okay version:
D:/My%20Project/!SSL!/Responsive_HTML5/index.htm#t=My_Chapter%2FMy_Topic.htm
Flickering version:
D:\My Project\!SSL!\Responsive_HTML5\My Chapter\My_Topic.htm
3. Some topic links (in the browser) have an ending that I did notice before: D:/My Project/!SSL!/Responsive_HTML5/index.htm#t=My_Chapter%2FMy_Topic.htm%23bc-2&rhtocid=13.4_4 - is this normal?
Sorry for the long post and for the fact that I covered three problems at once. I'll split them, if necessary.
Thank you!
Hi,
I am working with a developer who has not worked with help a great deal, I have never programed software to call help so am not much help to him . The software currently has webhelp and it is called in one of 3 ways - either with the Contents, Search or Index tab open. We are trying to change to Responsive HTML5 help and he is using VB.Net.
He tells me he cannot get the app which comes with Robohelp to work so please can someone give me the VB.Net code which says open the parent of my merged help project outputs to the index page with the Contents tab showing, then again with the Index tab showing and a third time with the Search tab showing. Hopefully he will then be able to use this to call the help and make it display in an IE browser (we work with the NHS so have to support IE) without it throwing up lots of complains about scripts.
He has looked at the help within RoboHelp but says it is not helping him.
Thanks in advance
Erika
Hi all,
is it possible to have the checkbox for unmarking search results in HTML5 Responsive Help like it was in Webhelp?
Thanks for every upcomming hint!
I have successfully created and tested a skinned WebHelp output. However, when I run the chm generated from the RoboHelp script "WebHelp to CHM Converter.jsx" and click in the Search box, it immediately displays an error dialog with the description:
Unable to get property 'toUpperCase' of undefined or null reference
!The error is thrown from the whutils.js file, line 178.
I'm running RoboHelp 2017, v13.0.2.334
Your help as always is greatly appreciated.
For background, my company has been using RoboHelp 2010 for Word for a long time now. Now that I'm taking over our help file, I am using RoboHelp 2017. I imported the old project into the new system and everything seems to work except for the context-sensitive search, which is extremely important. The previous owner showed me the project in the old system, and he was using K-keywords to link his files.
He generated the output directly as a .chm previously. I am using the WebHelp to CHM output option.
My question is: Is there a way to convert this k-keyword system into something usable in RoboHelp 2017? I can get it to work as an index within the help file, but our software will open the help file to the home topic from everywhere in the system now, instead of the relevant topic.
I think the old method of K-keywords relied on a Microsoft Word document as a map file. Do I need a .h type map file now? Is there any easy way to "switch over" so that I can use the word document as the map file?
Really stumped. I would appreciate any suggestions.
Is there a 64-bit version of RoboHelp 2017? If not, will RoboHelp 2017 32-bit run effectively on a 64-bit OS?