What I want to do in Robohelp seems like it should be possible but I cannot seem to figure out how to do it. I have a single project file that contains multiple folders, one for each application in a suite of related applications. Currently in webhelp there is one file called index.htm that contains the index for all folders in the project. I need this, but I also need an additional .htm file in webhelp that contains the index for a single folder of my project. Why do I need this? I want my users who are using one of my applications to be able to view an index file just for that application, not for all applications of the software suite. How can I do this in robohelp? If this cannot be done then this is a serious limitation of Robohelp. And please don't tell me I need to make one project file per application in order to accomplish this.
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Multiple webhelp indexes
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RH-10 Line issue in Tables
I have been struggling with the Table Style of my CSS for quite awhile now. I am hoping the RoboHelp Community can help me resolve my final issue. I've created a table with all 1px lines, but my top row keeps doubling up the rows. It doesn't seem like any changes to vertical lines for the top row impact it positively. Please let m know if you've had additional problems. I'm including the table shot and code for the CSS.
Thanks in advance for your help!
table.table_template {
padding: 0px;
border-top: Solid 1px #000000;
border-left: Solid 1px #000000;
x-border-spacing: 0px;
x-row-pat-1: 1;
x-row-pat-1-name: t1Row;
x-row-pat-count: 2;
x-row-pat-2: 1;
x-row-pat-2-name: t2Row;
x-1st-row: 1;
x-1st-row-name: t1st;
x-1st-col: 1;
x-1st-col-name: t1st;
border-bottom-style: Solid;
border-bottom-width: 0px;
border-bottom-color: #000000;
border-right-style: Solid;
border-right-width: 0px;
border-right-color: #000000;
border-left-style: Solid;
border-left-width: 0px;
border-left-color: #000000;
border-top-style: Solid;
border-top-width: 0px;
border-top-color: #000000;
}
table.table_template td {
padding-left: 10px;
padding-right: 10px;
padding-top: 1px;
padding-bottom: 1px;
}
table.table_template tr.t1Row td {
border-right-style: Solid;
border-right-width: 1px;
border-right-color: #000000;
border-bottom-style: Solid;
border-bottom-width: 1px;
border-bottom-color: #000000;
font-family: Arial;
font-size: 10pt;
background-color: #e6ecf0;
}
table.table_template tr.t2Row td {
border-right-style: Solid;
border-right-width: 1px;
border-right-color: #000000;
border-bottom-style: Solid;
border-bottom-width: 1px;
border-bottom-color: #000000;
font-family: Arial;
font-size: 10pt;
background-color: #ffffff;
}
table.table_template tr.t1st td {
font-size: 10pt;
font-family: Arial;
font-weight: bold;
color: #ffffff;
background-color: #3f5f72;
border-left-style: Solid;
border-left-width: 1px;
border-left-color: #000000;
border-right-style: Solid;
border-right-width: 1px;
border-right-color: #000000;
border-top-style: Solid;
border-top-width: 1px;
border-top-color: #000000;
border-bottom-style: Solid;
border-bottom-width: 1px;
border-bottom-color: #000000;
}
table.table_template tr.t1Row td.t1st {
font-family: Arial;
font-size: 10pt;
font-weight: bold;
border-top-style: Solid;
border-top-width: 0px;
border-top-color: #000000;
border-left-style: Solid;
border-left-width: 1px;
border-left-color: #000000;
}
table.table_template tr.t2Row td.t1st {
font-family: Arial;
font-size: 10pt;
font-weight: bold;
border-top-style: Solid;
border-top-width: 0px;
border-top-color: #000000;
border-left-style: Solid;
border-left-width: 1px;
border-left-color: #000000;
}
table.table_template td.t1st {
font-family: Arial;
font-size: 10pt;
font-weight: bold;
border-top-style: Solid;
border-top-width: 0px;
border-top-color: #000000;
border-left-style: Solid;
border-left-width: 1px;
border-left-color: #000000;
}
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Publishing with incorrect start page name
Hi,
I am using RoboHelp 10 and publishing using FlashHelp Pro.
I am entering the Output Folder and Start Page name as shown below:
The project is compiling as follows:
vizbybis2.htm is being added as the start page and I can not find where to change it. vizbybis2 is the orginal name of the project.
Thank you in advance!
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Cannot open illegal or empty URLs
RH11 | WebHelp
I'm receiving the message "Cannot open illegal or empty URLs" when I open certain topics in one of my projects. I can click OK and the topics still open, but I'm unsure why this is happening.
Has anyone seen this before?
Thanks
Jonathan
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Robohelp 11 output not compatible with IE11 and IE10
I am new to RoboHelp 11 and we've a release looming over us. The web help output files are not loading on other computers but are working fine at my end or my colleague's system (we both have RoboHelp installed in our systems) We used Robohelp 8 for the previous release and upgraded to the latest version particularly for this release. After integrating web files into the application, the developers found that the files are not compatible. Now we've too short a time to downgrade to Robohelp 8 Can anyone give us a suggestion on why output files are working on certain systems but not on others. Is it because I have the source files on my machines and others don't?
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RoboHelp11 - web help: stop words are appearing in 508 Compliant Output published help search area?
Hello - I am trying to stop specific words and symbols from appearing in the search area of a Section 508 Compliant output.
This is what I tried: Edit> Search Metadata> Stop Words. Then I clicked New and typed the word or symbol in the stop list and clicked OK.
When I publish the 508 compliant project, the words or symbols still appeared in the search? When I look at the stop list the words or symbols I added are still on the list. I also noticed that the default Stop List and "Always Ignore" Words (for example: a, and, the...) are also appearing in the search of the published project?
I checked a different project with the 508 compliant output and see the same result.
Are there different, or additional steps to get Stop Words to work in RH11?
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Is there a document that explains the meaning of the various icons used in RoboHelp 11 interface?
In the images folder within my project, I see these 'icons' but don't know what they mean.
What does the green check mark indicate? What does the red X mean? I've search the documentation (.html pages) and found nothing that explains the meaning
Any help is appreciated.
Thanks, Mary
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Web Interface for RoboHelp for editing on Linux Machines?
I work on the development and support of a software package. We have to deal with the mistakes that will surely crop up in the documentation. Our user's guides are written in Microsoft Word, but as the number of equations and length of the documents increase, they are getting increasingly difficult to manage. In particular, it's difficult to have multiple people edit the documentation and tedious to post updated versions.
We are considering purchasing RoboHelp, however, most of our employees use Linux/Unix machines, but one or two use Window's machines. I see that the requirement for RoboHelp is a windows machine. I'm wondering if we could install it on one of our employees' Windows machines, but then have others edit it through a web interface on their Linux/Unix machines.
Is this possible with RoboHelp?
Thank you for any help you can give. I searched the forums with various search strings before posting, but didn't not find the answer.
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Robohelp 10 - Seeking Autonumbering Help
Is it possible to continuously number all tables throughout a single document? Autonumbering feature only helps in case of a single topic. For each consecutive topic, the numbering seems to restart from 1. I'm looking for a solution that could help me use autonumbering for all tables across the entire document. Please help. Thank you.
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Internet connection problem during RH 7 deactivation
Hello,
i need to deactivate RH 7 (inside the Technical Communication Suite) from my old PC but there is a connection problem during the deactivation process:
I check my Internet connection and it's ok, I try to deactivate temporarily the firewall and the antivirus, but it isn't the right solution.
I try to deactivate the product from another program of the suite, with no results.
REQUEST
How can I deactivate it?
Thank you to all
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RoboHelp HTML Output not compatible with IE 10/11
Hi,
My team is facing an issue with the WebHelp output generated using RoboHelp 11 (11.0.1.235). When we try to open the Output in IE 10 and IE 11, they work fine. But, when the Dev and QA teams try from their machines, the pages are just blank. This issue continues after integrating the Help with the application. The Dev team uses a RoboHelp patch (a .exe file) to perform the integration. Can anyone guide us on what is causing this issue? We are not quite sure if it is because of any settings or configurations or because of the patch used by the Dev team. We tried deleting the cache and history on IE.
As we have a release coming soon, any help will be highly appreciated.
Thanks.
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What's the best way to compare projects?
Is there a way of comparing two versions of a RH10 project and getting a list of any differences between them?
I want to be able to provide our translator with an accurate list of what's changed in each new version of help.
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Captivate Demos in RoboHelp11
I haven't used RoboHelp for years, but I am evaluating TCS5 for my company. I'd like to ask, is there a way to link a demo into a topic (like "show me") that will only appear if the user wants to view. I can see how to import the demo but it starts as soon as the topic is opened.
Thanks
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Generate two different CHMs that has its own Footer section
OS = Win 7
Rh Ver = 11
My goal: To generate two different CHMs that has its own branding (proprietary verbiage in Footer section) appear on bottom of help topics located on the Online Help window (CHM), WITHOUT using the old configuration (mentioned below).
Current configuration (Old): A single Master page with a Footer that has Product B proprietary verbiage. Note, this master page is used for both instances (Product A & Product B). What makes the two products (Product A and Product B) unique during the generation process showing this header, it is using a Conditional Build Tag over the verbiage in the footer section hence, trigger by the “Conditional Build Expression”. Picture below shows the HTML Help Options.
Since the inception of Rh 11, we now have the optional to use multiple header/footer master pages for “Print Documentation” hence; I can assign a specific footer for Product B and in theory, I can remove this footer section.
Questions:
- If I remove the footer verbiage, how can I apply a different footer for Product A and Product B when I generate CHMs?
- If I select the Master Page check box (enables the Master Page and CSS radio buttons) and select Master Page (i.e., my pull down list would show Product A and Product B), will this affect any Styles that are using my RhSytleMapping.css?
- Does the Gray-out section (ref. above in the picture, outlined in red) mean that these features are disabled?
Below, I typed out Rh help topic, but I am still unclear on the descriptions.
Thank you,
~PM
Rh 11 help topic descriptions in question are as follows:
Apply To All Topics: Select this option to apply master pages or CSS at the project level:
- Master Page: The selected master page overrides the settings of all the individual topics with or without a master page applied to them in the project. The CSS and layout of the master page override the CSS and appearance of all the topics. For example, if the selected master page doesn’t have a header or footer, topics won’t either.
- CSS: The master pages associated with individual topics become effective. The selected CSS overrides all the topics and their CSS irrespective of whether they are associated with a master page or not.
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How to pin down a floating picture?
HTMLRoboHelp HTML 11, with linked Word document.
The pictures in my linked Word document need caption around them, and the standard text boxes and callouts didn't work well. I just hit on alternative: I can make a Word table (with no borders so it seems invisible), then have the picture float behind it, and finally enter the captions in selected cells of the table. When I add shading to those cells, the effect is of colored boxes of text floating in front of the picture.
It works fine in Word, but when I pull it into RoboHelp, the floating picture doesn't always stay where it should with respect to the table or the rest of the page.
In View it's in the wrong place, in Responsive HTML5 it currently appears okay, and in Multiscreen HTML5 it disappears completely.
Can anyone help? Thanks.
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Is the latest version of Google Chrome compatible with RoboHelp 8 web help?
Hi,
We're using RoboHelp 8 to generate web help files. However, the output generated seems to be incompatible with Google Chrome version 39.0.2171.95 m. The output appearing as a blank page and the top frame is flickering in Chrome.Though it's working fine with IE 10 and Firefox.
Another thing I have noticed that in the production description given in the RoboHelp 8 at Adobe website doesn't mention anything about Chrome. Adobe RoboHelp 8 * What’s new in RoboHelp 8
So could you give us a confirmation on RoboHelp 8 compatibility with Chrome? And if it is compatible, which version? Does it require any patch or update?
Note: Our company wants to stick to RH 8.
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Does Responsive HTML5 have an option to force the output to be lowercase?
Using RoboHelp 11.0.3.268, I'm testing the Responsive HTML5 layout as a potential upgrade from our current WebHelp SSL. The one thing I cannot find in configuring the SSL is the option to force the output to lowercase like what is offered in WebHelp and other SSLs. This is a critical project requirement because our team authors on Windows, which is case insensitive, and we publish help output to UNIX web servers, which is case sensitive.
Thanks,
Alan
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Keep TOC still when scrolling the topic?
In Multiscreen HTML5 output, is there a way to keep the TOC on the left side of the screen from moving when I scroll the right side of the screen?
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Can anyone help me answer whether Robohelp has a secure ftp (sftp) or secure http connection protocols? it only lists ftp or http, but not specifying if secure? Thanks.
Can anyone help me answer whether Robohelp has a secure ftp (sftp) or secure http connection protocols? it only lists ftp or http, but not specifying if secure? Thanks.
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RoboHelp HTML 11 Webhelp output not compatible with IE9?
We recently updated our software Help files using RoboHelp HTML 11. Today our customer support team received a call from a customer that cannot access the Help files from his system. He is using IE9 and an older version of Chrome, and cannot view Help in either browser. The customer refuses to update the browser on his server, presumably because he's afraid something else won't work if he does. I can sympathize with that, since there are certain applications on my own system that are incompatible with IE11, so I've had to roll back to 10. So, I know the files work on IE10, IE11, Firefox and the latest version of Chrome. Searching through the discussions, I found one that indicated that RoboHelp 11 required IE9 or above; if so, it's odd that it won't work. Do you have any suggestions of what I can do that might help the customer?
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